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CAST AI
AI-driven Kubernetes automation platform. Saves 60%+ of your AWS, GCP, Azure cloud native compute bill.
cloud computing • AWS • cost optimization • Azure • multi cloud
51 - 200
Senior Technical Support Engineer
2 days ago
CAST AI
AI-driven Kubernetes automation platform. Saves 60%+ of your AWS, GCP, Azure cloud native compute bill.
cloud computing • AWS • cost optimization • Azure • multi cloud
51 - 200
Description
• Join a customer-obsessed team delivering exceptional technical support • Act as primary technical expert for the CAST AI platform • Troubleshoot complex technical issues collaboratively with customers • Document best practices and create technical guides • Mentor junior team members and participate in on-call support
Requirements
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field • Over 8 years of hands-on experience in Kubernetes administration and troubleshooting • Excellent understanding of Linux/Unix fundamentals • Hands-on experience with at least one major public cloud provider (AWS, Azure, GCP) • Strong problem-solving skills and technical understanding • Excellent communication abilities for technical concepts
Benefits
• Remote role with flexibility of location and hours • Skin in the game: every employee gets a share of the company • 10% time to focus on self-improvement
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