CBREX
CBREX is the world’s largest recruiting agency marketplace that utilizes AI-powered tools to streamline the hiring process. It offers a unique platform that connects companies with specialized recruiting agencies for efficient talent acquisition. With features like automated resume screening and vendor consolidation, CBREX helps organizations source qualified candidates quickly, catering to various industries including healthcare, technology, and manufacturing.
B2B marketplace • AI-powered RPO • International Hiring • Recruit Tech • Hiring
Customer Service Representative, Dutch Speaking
April 20
CBREX
CBREX is the world’s largest recruiting agency marketplace that utilizes AI-powered tools to streamline the hiring process. It offers a unique platform that connects companies with specialized recruiting agencies for efficient talent acquisition. With features like automated resume screening and vendor consolidation, CBREX helps organizations source qualified candidates quickly, catering to various industries including healthcare, technology, and manufacturing.
B2B marketplace • AI-powered RPO • International Hiring • Recruit Tech • Hiring
📋 Description
• Opportunity to work remotely in customer service for a website technical solutions company. • Assist Dutch-speaking customers with technical inquiries and support needs. • Provide high-level technical assistance via phone, email, or chat. • Troubleshoot and guide clients through technical challenges related to website solutions. • Document customer interactions in the CRM system and ensure issue resolution. • Collaborate with team members to improve customer experience and processes. • Participate in a comprehensive training program for skill development and career growth.
🎯 Requirements
• Fluency in Dutch (C2 level required) • Intermediate English proficiency (B2 level or higher) • Previous experience in customer service or technical support is a plus, but not mandatory • Technical aptitude and willingness to learn about website solutions and common technical issues • Excellent communication skills (both written and verbal) with a customer-focused approach • Strong problem-solving skills , with the ability to analyze and troubleshoot technical issues • Ability to work independently and maintain high-quality service while working remotely • Ability to work under pressure , prioritize tasks, and handle multiple inquiries simultaneously • Exceptional attention to detail and ability to handle repetitive tasks with accuracy • Comfortable with working night shifts , weekends, and flexible hours • EU ID required to work legally in Portugal • Residence Card required for non-EU nationals
🏖️ Benefits
• Health and Life Insurance (Comprehensive coverage) • Career Growth and Development Opportunities • Meal Allowance • Transport Allowance • Company-Provided Equipment (Laptop, tools, and software)
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