Senior Business Analyst

March 1

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CCS

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CCS is a leading U. S. medical supplier specializing in chronic care management for diabetes. With over 30 years of experience, CCS provides a comprehensive array of diabetes-related products and services, including Continuous Glucose Monitoring Systems, along with personalized coaching and clinical education. The company partners with healthcare providers, health plans, and manufacturers to ensure timely delivery of supplies and optimal patient outcomes, aiming to simplify chronic care and improve management for those living with diabetes.

insulin pumps • diabetes • ostomy • urology • incontinence

501 - 1000 employees

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🧘 Wellness

📋 Description

• The Senior Business Analyst performs complex analysis of business goals, objectives, and needs of the general business environment and makes recommendations for improvements in operations, management, and budget. • Collaborates with internal stakeholders, including senior leaders, decision makers, and other business users to identify and understand the problems and areas requiring optimization, including desired enhancements or modifications to gather and document requirements for proposed solutions/systems functionality. • Analyzes the current system or application, conceptualizes and define operational problems, models and presents recommended enhancements and modifications; develops, documents, and maintains system processes and procedures. • Assists with project planning by ensuring expectations are clearly stated, communicated, and documented in terms required for completion. Provides input into project management concerning the impacts and risks of requirements gathered. • Collaborates with the business and development teams on a variety of items including, but not limited to, creating testing plans, system execution, and production defect management. • Participates in the final implementation and integration of solutions by monitoring project progress, tracking development and implementation activities, resolving operational problems, and publishing progress reports. • Maintains compliance with ComplexCare Solutions policies, procedures, and mission statement. • Adheres to all confidentiality and HIPAA requirements as outlined within ComplexCare Solutions Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position. • Fulfills those responsibilities and/or duties that may be reasonably provided by ComplexCare Solutions for the purpose of achieving operational and financial success of the Employer.

🎯 Requirements

• Minimum four (4) years of experience in a business analyst role or equivalent. • Strong analytical skills and proficiency with requirements gathering, process, system and data analysis, and solution definition with a customer focus in mind. • Ability to identify opportunities for automation and solid understanding of technology capabilities. • Knowledge of data relationships and ability to write intermediate to complex SQL statements. • Familiarity with how data can flow between systems via integrations/APIs/ETL tools. • Strong understanding of the Systems Development Life Cycle (SDLC) and/or the agile development methodology. • Prior experience using and/or developing Accounting/Finance systems in the healthcare industry and understanding of healthcare transactions preferred. • Experience with ERP systems; Microsoft Dynamics GP and Oracle Fusion preferred. • VBA script development or other programming experience