Business Process Analyst

September 6

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CDC Foundation

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The CDC Foundation helps the Centers for Disease Control and Prevention (CDC) save and improve lives by unleashing the power of collaboration between CDC, philanthropies, corporations, organizations and individuals to protect the health, safety and security of America and the world$1. .$1

public health • public-private partnerships • epidemiology • disease control and prevention

51 - 200

Description

• Analyze current public health information systems and identify areas for enhancement or replacement • Assist in the design, testing, and implementation of new systems or system modifications • Ensure that systems meet Public Health Agency’s (PHA) business needs and are user-friendly and efficient • Map and analyze current the PHA’s business processes to identify inefficiencies or redundancies • Work with cross-functional teams to ensure processes are aligned with organizational objectives • Develop process documentation, including workflows, SOPs, and training materials • Serve as a liaison between programs, information technology resources, PHA partners, and others to ensure clear communication and alignment • Lead initiatives to improve the PHA business initiatives, system analysis, and process analysis methodologies • Provide consultation and assistance with design, implementation, and operations of disease surveillance systems • Provide technical and functional support during the implementation of electronic messaging linkages, such as immunization data and electronic case reports, to enhance data availability and usability • Conduct business analysis, systems analysis, process analysis and assistance in the development of data management custom forms for public health diseases • Assist with authoring Reportable Conditions Knowledge Management System (RCKMS) disease conditions • Coordinate with Nevada local health authorities to ensure their needs are met with the PHA’s disease management system (EpiTrax) • Provide training, technical assistance, and consultative services regarding epidemiology and the control of diseases • Serve as a point of contact for various personnel regarding moderately complex epidemiologic issues • Develop policies and procedures for new and existing disease control programs, including EpiTrax training materials • Assist with laboratory on-boarding for electronic lab reporting (ELR) • Provide technical assistance to laboratories that need to transition reporting from the NBS data system to Epitrax • Prepare technical and non-technical summaries of work, scientific reports and manuscripts

Requirements

• Bachelor's degree in Business Administration, Public Health, Information Systems or a related field from an accredited college or university, or equivalent experience with a minimum of 6-years Business Process Analyst experience in Public Health Care process improvement • Minimum of 5-7 years of experience in business analysis, systems analysis, and process analysis • Strong analytical skills with the ability to think critically and solve complex problems • 3-5 years’ experience with business process modeling tools (e.g., Visio, Miro, etc.) and systems analysis tools • 3-5 years’ experience with Business Intelligence reporting tools (PowerBI, Tableau, AWS QuickSite, etc.) • Excellent communication skills, with the ability to convey technical information to non-technical stakeholders • Demonstrated organizational skills exhibiting high attention to detail and the ability to organize multiple priorities • Significant experience working collaboratively with diverse stakeholders and engaging in strategic partnerships • Strong project management skills, including the ability to manage multiple priorities and deadlines • Familiarity with Agile, Scrum, SAFe5 and precedence project/product management practices • Entry Certificate in Business Analysis Professional (ECBA - IIBA.org), Certified Associate in Project Management (CAPM - PMI.org), Projects IN Controlled Environments (PRINCE2 – Prince2.com/USA), or comparable • Ability to remain calm under intense stress and a fast-paced environment • Address disputes or disagreements in a constructive and effective manner • Amazing communication skills, active listening, empathy, negotiation skills and a willingness to collaborate and find common ground • Capability to motivate others and navigate challenging situations with grace and empathy • Approach problems and challenges with a strategic and analytical mindset • Incredible problem-solving talent that exploits the ability to come up with alternative solutions • Inspiring creative mindset of curiosity, risk-taking and a willingness to embrace ambiguity and uncertainty