Business Process Analyst

September 6

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CDC Foundation

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public health • public-private partnerships • epidemiology • disease control and prevention

51 - 200

Description

• Analyze current public health information systems and identify areas for enhancement or replacement • Assist in the design, testing, and implementation of new systems or system modifications • Ensure that systems meet Public Health Agency’s (PHA) business needs and are user-friendly and efficient • Map and analyze current the PHA’s business processes to identify inefficiencies or redundancies • Work with cross-functional teams to ensure processes are aligned with organizational objectives • Develop process documentation, including workflows, SOPs, and training materials • Serve as a liaison between programs, information technology resources, PHA partners, and others to ensure clear communication and alignment • Lead initiatives to improve the PHA business initiatives, system analysis, and process analysis methodologies • Provide consultation and assistance with design, implementation, and operations of disease surveillance systems • Provide technical and functional support during the implementation of electronic messaging linkages, such as immunization data and electronic case reports, to enhance data availability and usability • Conduct business analysis, systems analysis, process analysis and assistance in the development of data management custom forms for public health diseases • Assist with authoring Reportable Conditions Knowledge Management System (RCKMS) disease conditions • Coordinate with Nevada local health authorities to ensure their needs are met with the PHA’s disease management system (EpiTrax) • Provide training, technical assistance, and consultative services regarding epidemiology and the control of diseases • Serve as a point of contact for various personnel regarding moderately complex epidemiologic issues • Develop policies and procedures for new and existing disease control programs, including EpiTrax training materials • Assist with laboratory on-boarding for electronic lab reporting (ELR) • Provide technical assistance to laboratories that need to transition reporting from the NBS data system to Epitrax • Prepare technical and non-technical summaries of work, scientific reports and manuscripts

Requirements

• Bachelor's degree in Business Administration, Public Health, Information Systems or a related field from an accredited college or university, or equivalent experience with a minimum of 6-years Business Process Analyst experience in Public Health Care process improvement • Minimum of 5-7 years of experience in business analysis, systems analysis, and process analysis • Strong analytical skills with the ability to think critically and solve complex problems • 3-5 years’ experience with business process modeling tools (e.g., Visio, Miro, etc.) and systems analysis tools • 3-5 years’ experience with Business Intelligence reporting tools (PowerBI, Tableau, AWS QuickSite, etc.) • Excellent communication skills, with the ability to convey technical information to non-technical stakeholders • Demonstrated organizational skills exhibiting high attention to detail and the ability to organize multiple priorities • Significant experience working collaboratively with diverse stakeholders and engaging in strategic partnerships • Strong project management skills, including the ability to manage multiple priorities and deadlines • Familiarity with Agile, Scrum, SAFe5 and precedence project/product management practices • Entry Certificate in Business Analysis Professional (ECBA - IIBA.org), Certified Associate in Project Management (CAPM - PMI.org), Projects IN Controlled Environments (PRINCE2 – Prince2.com/USA), or comparable • Ability to remain calm under intense stress and a fast-paced environment • Address disputes or disagreements in a constructive and effective manner • Amazing communication skills, active listening, empathy, negotiation skills and a willingness to collaborate and find common ground • Capability to motivate others and navigate challenging situations with grace and empathy • Approach problems and challenges with a strategic and analytical mindset • Incredible problem-solving talent that exploits the ability to come up with alternative solutions • Inspiring creative mindset of curiosity, risk-taking and a willingness to embrace ambiguity and uncertainty