Instructional Designer

December 14

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Logo of CDW

CDW

Security • Cybersecurity • Health Tech • Retail Tech • Small Business Tech

10,000+ employees

Founded 1984

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

💰 Post-IPO Equity on 2015-07

Description

• Collaborates with the Learning & Development management team to design, develop and implement first-class development programs that support CDW’s strategies and business goals. • Drives and implements design strategy and performance support to maximize coworker capability and productivity. • Manages communication, feedback and prioritization processes to ensure alignment with numerous cross-functional stakeholders. • Lead program management for learning programs, including needs assessment, feedback and prioritization processes, instructional design and stakeholder communications. • Collaborate with cross-functional stakeholders to define needs and translate business requirements into performance and learning objectives. • Develop curriculum proactively and just-in-time to address business strategies. • Build and maintain productive and collaborative relationships cross-functionally. • Serve as a point-of-contact for program needs across leadership and other departments. • Oversee and implement train-the-trainer sessions and ensure just-in-time communications across a dispersed Instructor network. • Lead operations, logistics and resource management to include process checklists, job aids online resource portals, learning sequences, participant materials, instructor materials, testing materials, surveys and other resources. Ensure just-in-time access and seamless execution. • Develop, manage and execute project management strategies to ensure effective resource allocation, commitment from project team members, timeliness and attainment of business requirements. • Effectively measure and assess participants’ skills and client satisfaction related to provided services. Establish strategies for addressing gaps. • Advise on methods and approaches to reinforce skills. Leads development and enhancement of assessment tools ensuring fair and unbiased evaluation. • Evaluate solutions effectiveness, identifies and implements enhancements. Select, design and develop learning utilizing a full range of modalities, including physical and virtual classroom, video, digital and social learning techniques.

Requirements

• Bachelor’s Degree or equivalent work experience with 3 years’ experience as a CDW coworker or 3 years’ project management and writing experience OR 7 years' experience in project management and writing • Track record of managing an instructional design project from needs analysis through implementation • Work with subject matter experts to build sales and consulting skills as well as technical acumen • Act as an advisor to provide instructional design best practices to others • Collaborate with stakeholders to create scalable curricula supporting the continual growth of the organization • Strong attention to detail • Demonstrated communication, collaboration and presentation skills • Strong analytical and creative problem-solving skills • Excellent written and verbal communication skills with the ability to effectively interact with all stakeholders, including senior leadership • History of balancing multiple priorities simultaneously while engaging a variety of stakeholders across the organization, adapting to the changing needs of the business and meeting deadlines • Demonstrated planning and organizational skills • Track record of successfully working independently with little direction

Benefits

• Equal Opportunity Employer, including disability and protected veteran status • Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People • Our empowering leadership makes things happen and inspires their teams to do the same. • From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.

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