Microsoft Certified Trainer - Azure, Copilot, Security

April 11

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CDW

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CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.

Security • Cybersecurity • Health Tech • Retail Tech • Small Business Tech

10,000+ employees

Founded 1984

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

💰 Post-IPO Equity on 2015-07

📋 Description

• We are seeking a passionate, highly skilled Microsoft Certified Trainer for an Instructor position. • This is part time 1099 contract. • You will deliver both virtual (80%) and in person (20%) training on 1 or more of the following areas: Azure, Copilot and/or Security. • Conducts virtual and in person instructor-led training in one or more technical topic areas. • Accurately identifies skill level of participants and aligns delivery of course material to match individual students’ needs. • Demonstrates consistent classroom and student management to ensure a positive, successful learning environment. • Conducts technical course development including course manuals, labs, scenarios, tests, and final exams in area of expertise. • Researches future direction of technology relevant to cyber security and incorporates new topics in the development and delivery of cyber content. • Deploys, maintains, and secures classroom equipment, images, and materials in virtual classrooms or in facilities worldwide. • Tailors deliveries to training aligned outcomes. • Applies knowledge and experience to bring relevant, real-world examples to each course delivery. • Contributes to course development projects. • Monitors their own CSAT scores. Seeks guidance and coaching in improvement areas. • Implements feedback to consistently improve skillset. • Manages tasks, projects and client deliverables effectively, efficiently and on time, with accuracy to detail. • Identifies problems and proactively resolves the problems in a way that avoids adverse impact of issues. • Owns outcome until issues are completely resolved, communicates with team regarding incidents, actions, and resolution. • Employs creative solutions to resolve delivery impacting issues. • Adheres to all delivery policies as outlined in the Instructor Handbook. • Follows all client policies and procedures while onsite. • Consistently achieves CSAT scores of 4.5 or higher in the instructor and overall course areas of the evaluation to drive client retention and repeat business. • Researches future direction of technology relevant to their specialty area and brings to the attention of the leadership new topics or courses relevant to current and future customers. • Provides subject matter expertise to support the pre-sales process. • Supports the development of client-aligned Workforce Development programs. • Participates in team interviews to ensure the best candidates are hired. • Supports the new instructor training (audit) process. • Delivers clear, convincing, and well-organized presentations, projecting credibility and poise even in highly visible, adversarial situations. • Relates to variety of diverse styles of people; open to differences; treats differences respectfully; ability to find common ground. • Demonstrates exceptional, effective classroom communication skills. • Monitors learner progress during instruction, administers tests, and evaluates attainment of end-of-course objectives. • Identifies and adapts delivery style and methodology to accommodate all levels of learner. • Pursues training, attends technical conferences, and demonstrates technical development to keep skills and subject matter expertise up to date. • Conducts or leads individual and group research in cyber security for publication or presentation.

🎯 Requirements

• Microsoft Certified Trainer status. • Expertise in Azure, Copilot, and/or Security. • Experience tailoring training delivery to various commercial, military and government audiences. • Experience developing single course plans of instruction. • Experience delivering technical training courses 30+ hours in length for 20+ learners. • Experience managing learning experiences across: LMS, web conferencing platforms, virtual labs (including Vsphere, VMWare, or other virtualization platform), and CRM. • Experience managing classes of learners with varied technical backgrounds. • Experience setting and managing client delivery expectations.