CEC
Mission Critical • Structured Cabling Systems • Controls • HVAC • Preventative Maintenance
1001 - 5000
Customer Service Specialist
October 20
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🗽 H1B Visa Sponsor
CEC
Mission Critical • Structured Cabling Systems • Controls • HVAC • Preventative Maintenance
1001 - 5000
Description
• Answer inbound calls • Provide contact completion and/or alternate solutions for the caller • Handle customer calls despite the degree of difficulty, in a courteous and business-like fashion • Provide excellent quality customer service to resolve matter to customer satisfaction, within client guidelines • Adhere and meet client program metric performance goals • Maintain concentration and focus in order to meet performance goals
Requirements
• A minimum of 6 months of customer service experience, preferably in a call center environment • Proficiency with Windows 7, 8 and/10 • Per the client’s request, the ability to pass a criminal background investigation and a drug screen, (when applicable) • Punctual and continuous attendance is MANDATORY
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