2 days ago
• Hi, We're Centerfield. • Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. • Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. • Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. • Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles. • The Training Facilitator will provide Insurance facilitation and support (U65 and Medicare) to learners to support their understanding of learning requirements, learning management practices, and learning systems. • To be successful in this role, you should be familiar with various educational techniques for distinct roles and skill sets. • You will ensure our work environment helps employees develop their skills and fosters career advancement.
• Must have previous facilitation experience in call center sales environments and working knowledge of system processes to ensure successful delivery of training • Proven experience as a virtual facilitator or similar role, with a strong understanding of online facilitation best practices. • Experience in Medicare and ACA • Excellent verbal, written and calendar maintenance skills with the experience of creating and conducting effective presentations • Prior call center leadership experience • Ability to employ effective engagement techniques to transfer ownership of the learning experience to the participants • Detail oriented and exhibit proficiency in follow-up and time management skills • Have good attendance and flexible schedule to train in hours that meet business needs • Ability to utilize innovative approach to facilitation through knowledge of adult learning methodologies • Create and maintain an effective learning environment through facilitative leadership • 2+ year experience in designing and developing training content • Experience with Microsoft and Google Suite • Active Health Insurance License • Up to date on Continuing Education Coursework • Corporate Trainer Certified (Preferred) • College Degree (Preferred) • This role is available for individuals who reside in and have their Resident State License in one of the following states: FL, NC, TN, TX, GA, MA, or UT • This is a remote position and candidates should be comfortable working in a virtual environment. • Flexibility in working hours may be required to accommodate participants from different time zones
• Competitive salary + bonus • Generous PTO • Industry-leading medical, dental, and vision plans + generous parental leave • 401(k) company match plan – fully vested on day 1 • Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA) • Career growth – we enjoy promoting from within!
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