Technical Documentation Manager - Developer Experience

2 days ago

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Chainlink Labs

WebsiteLinkedInAll Job Openings

Blockchain • Smart Contracts • Blockchain Oracles • Cryptography • Decentralized Systems

501 - 1000

Description

Organize and grow our developer documentation team focusing on Chainlink’s suite of products and services as well as broader Blockchain and Web3 technologies. Collaborate with the documentation team to identify high-impact opportunities to improve the developer experience and create world-class technical content. Coordinate company branding, messaging, consistency, information management, and content strategy for the developer audience with Marketing and other external-facing teams. Collaborate with the documentation team on the development of our information architecture and strategy. Communicate with company leadership and keep them informed of project status, metrics, and impact. Align teams with the overall company strategy and manage planning, the docs roadmap, talent, and team responsibilities for multiple projects. Organize teams to develop and maintain infrastructure for developer documentation and other developer education platforms. Manage complex documentation projects with a focus on maintaining high standards for clarity, consistency, accuracy, and timeliness. Provide guidance, support, and career growth opportunities to team members. Review, edit, and provide feedback on documentation and other customer-facing content to ensure it meets our quality standards. Understand all the Chainlink products and technology in order to inform holistic content strategy decisions. Provide secondary coverage to the team for documentation and technical tasks. Write, test, and update sample smart contracts in Solidity.

Requirements

7+ years experience as a technical writer, developer advocate, developer, or related role 3+ years experience managing one or more teams of technical writers Excellent writer and communicator with extreme attention to detail Deep understanding of developer communities and how to engage them productively Strong communication skills with the ability to work across departments Confidence in executing tasks independently and working with remote team members Self-motivated, organized, and able to work independently and make independent judgments Strong organizational skills to manage multiple projects with tight deadlines effectively Experience writing, testing, and updating code samples