Senior Product Manager

July 20

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Chattermill

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The Home of Unified Customer Intelligence

Net Promoter Score • Customer Experience • Text Analytics • Natural Language Processing • AI

51 - 200

💰 $26M Series B on 2022-12

Description

• Our mission is to help large successful brands like Uber, Amazon, Wise, HelloFresh etc. put their customers at the center of everything they do. Using best-in-class tech in a fast-developing AI space, our Customer Experience Intelligence (CXI) platform continuously analyzes explicit and implicit feedback to enable our customers to identify what they should do next. • We're now looking for a talented Senior Product Manager to join the team! • You will be tackling a number of challenges that will help ensure that everyone within our customers uses feedback to inform their decisions.

Requirements

• Product management experience. A proven track record (ideally 4+ years) of delivering enterprise SaaS products to market within a fast-paced, agile environment. • Technical and design proficiency. Experience understanding what it takes to build complex, UX-heavy features that span across engineering and data science. • Solid communication. The ability to think and communicate clearly: to understand people and their needs, to work effectively in teams, and to create impactful work. • Resourceful. Demonstrated ability to take initiatives and good use of lateral thinking, adaptability, curiosity and problem solving skills. • Collaborative mindset. A habit of starting by nailing down customer challenges first. Proven expertise to explore the problem space and solutions with partnering teams.

Benefits

• Monthly Health & Wellness budget, increasing with length of service • Annual Learning and Development budget • Flexible working in a choice-first environment - we trust the way you want to work • WFH Equipment (let us know what you need, and we’ll get it for you!) • 25 Holiday Days + your local bank holidays, plus an extra day for every year of service • Your birthday off • Paid sick leave • Enhanced Family Leave - (UK Only) • Optional healthcare plan • The ability to share in the company’s success through options • Perks including discounts on cinema tickets, utilities and more • Annual Chattermill summits plus regular socials throughout the year • If you’re in London, a dog-friendly office with great classes, events, and a rooftop terrace