Director - Marketing Operations

November 1

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Logo of Chess.com

Chess.com

chess β€’ online chess

501 - 1000

πŸ’° Private Equity Round on 2022-01

Description

β€’ Develop and execute a comprehensive marketing operations strategy that aligns with our mission to grow the game of chess, support and delight our community, and enable great work β€’ Streamline marketing workflows and processes to maximize productivity, leveraging best practices and crafty solutions β€’ Be a key stakeholder in the management, selection, implementation, and optimization of both partner and operated marketing technologies (e.g marketing automation, creative testing, analytics, crm management tools) to impact campaign effectiveness, data management, and measurement β€’ Lead data-driven decision-making by implementing robust analytics and reporting systems to track performance, measure ROI, and inform strategy adjustments. β€’ Partner with product, content, community, tech, and data teams to ensure alignment and integration of marketing efforts across the organization. β€’ Track our spend, contractual obligations, and returns, ensuring efficient allocation of resources to achieve best impact β€’ Foster a culture of collaboration, team-building, and a growth mindset

Requirements

β€’ Proven proficiency in marketing operations, preferably in a B2C environment for large scale businesses with a recognizable brand β€’ A track record of managing and optimizing marketing technology stacks β€’ Strong analytical skills with the ability to interpret data and translate insights into actionable strategies β€’ Excellent project management skills, with experience leading cross-functional initiatives across globally matrixed organizations β€’ Outstanding communication and leadership abilities, with a knack for influencing stakeholders at all levels, through presence and in writing β€’ Exceptionally kind and organized β€’ Passion for chess, technology, gaming, or some other highly engaged online communities is a must

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