Account Manager

3 days ago

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Cint

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Cint is a leading global technology platform that provides a comprehensive marketplace for market research. The company operates the world's largest programmatic research marketplace, known as the Cint Exchange, which connects surveys with millions of respondents across 130 countries. Cint offers services such as media measurement and audience monetization, leveraging powerful technology to provide insights-driven companies with actionable data. With a focus on quality and trust, Cint uses advanced AI and machine learning tools to ensure the integrity and accuracy of the data collected. It serves a wide range of industries by offering tools for measuring the impact of advertising, conducting brand lift studies, and optimizing marketing strategies in real time. Cint is trusted by thousands of companies for its innovative approach to connecting businesses with the right survey participants efficiently and effectively.

Software services • Insight technology • Panel monetization • insights exchange platform • Research sample

1001 - 5000 employees

Founded 2004

🤝 B2B

☁️ SaaS

💰 $13M Series B on 2010-09

📋 Description

• Cint is seeking an Account Manager to nurture and grow long-term, trusting relationships with a range of our clients in Europe. • The Account Manager's role is to oversee a portfolio of customers and retain and grow their business with Cint. • As the Account Manager, you will be expected to have a deep understanding of the German market, including industry trends, competitors, and cultural nuances. • Develop & nurture strong relationships with customers whilst developing a network with key business stakeholders to activate, scale and grow revenue. • Act as a true consultative business partner, identifying client pain points, and recommending solutions from Cint's product suite. • Implement quarterly account growth plans. • Be able to confidently communicate Cint value propositions to customers' business goals. • Collaborate closely with colleagues across Enterprise, Media Measurement and Connected Data solutions to help identify and win new business opportunities. • Serve as the lead point of contact for all customer account management matters. • Serve as the voice of the customer to ensure their needs are being communicated into the Cint organization. • Work closely with cross-functional internal teams including Customer Success, Customer Development and Project Management to improve the entire customer experience. • Achieve quarterly goals while keeping clients satisfied and engaged with our products and services. • Diligent use of CRM to forecast and track key account metrics.

🎯 Requirements

• Previous experience in an Account Management/strategic client facing role. • Demonstrable experience of using a consultative approach to deliver a best-in-class solution for the client. • Proven ability to collaborate and build strong relationships with customers. • Accountable, with a passion for going the extra mile for clients. • Proven ability to engage across corporate functions (Sales, Marketing, Customer Support, Professional Services, and Product Management). • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level. • Prior Experience in market research is a plus, but not a pre-requisite. • Passion for technology, with the ability to use, demonstrate, and speak about new disruptive technologies to clients. • Excellent communication, negotiation and presentation abilities in German (C1 level as a minimum) and English.

🏖️ Benefits

• Collaboration is our superpower • Success happens together • Innovation is in our blood • Our curiosity is insatiable • We do what we say • Excellence comes as standard • We are caring