Senior Analyst - Collections

5 days ago

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Logo of Cint

Cint

Cint is a leading global technology platform that provides a comprehensive marketplace for market research. The company operates the world's largest programmatic research marketplace, known as the Cint Exchange, which connects surveys with millions of respondents across 130 countries. Cint offers services such as media measurement and audience monetization, leveraging powerful technology to provide insights-driven companies with actionable data. With a focus on quality and trust, Cint uses advanced AI and machine learning tools to ensure the integrity and accuracy of the data collected. It serves a wide range of industries by offering tools for measuring the impact of advertising, conducting brand lift studies, and optimizing marketing strategies in real time. Cint is trusted by thousands of companies for its innovative approach to connecting businesses with the right survey participants efficiently and effectively.

Software services • Insight technology • Panel monetization • insights exchange platform • Research sample

1001 - 5000 employees

Founded 2004

🤝 B2B

☁️ SaaS

💰 $13M Series B on 2010-09

📋 Description

• Chasing of overdue accounts and invoices by telephone, and email • Ensuring all unallocated payments are accounted for and reconciled • Dealing with customer invoice queries and liaising with staff members to settle queries in a timely manner • Maintaining and updating account information • Account Reconciliations • KPI's - Ensure Monthly Cash Collection targets are met • Provide client data both internally and externally upon request • Discuss and report any problematic accounts to the Head of Collections in a timely manner • Maintain effective communication between customers and colleagues at all times to ensure an efficient and smooth service and customer satisfaction • Support any relevant audit requests, as and when required

🎯 Requirements

• 2 – 5 years Credit Control experience • Excellent customer service skills (both over the phone and face to face) • The ability to multitask and work in a busy environment • Excellent Excel skills, including use of Pivot tables, V Lookups etc. • Very strong interpersonal and communication skills with the ability to appropriately interact with our very varied customer base.

🏖️ Benefits

• Medical, Dental, and Vision insurance options to suit you and your family’s needs • 401K with company matching • PTO, unlimited sick days • Remote Work • Paid maternity and paternity leave • Annual bonus opportunity

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