Senior Analyst - Project Success

March 27

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Cint

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Cint is a leading global technology platform that provides a comprehensive marketplace for market research. The company operates the world's largest programmatic research marketplace, known as the Cint Exchange, which connects surveys with millions of respondents across 130 countries. Cint offers services such as media measurement and audience monetization, leveraging powerful technology to provide insights-driven companies with actionable data. With a focus on quality and trust, Cint uses advanced AI and machine learning tools to ensure the integrity and accuracy of the data collected. It serves a wide range of industries by offering tools for measuring the impact of advertising, conducting brand lift studies, and optimizing marketing strategies in real time. Cint is trusted by thousands of companies for its innovative approach to connecting businesses with the right survey participants efficiently and effectively.

Software services • Insight technology • Panel monetization • insights exchange platform • Research sample

1001 - 5000 employees

Founded 2004

🤝 B2B

☁️ SaaS

💰 $13M Series B on 2010-09

📋 Description

• The Project Success Senior Analyst will be working with a technology leader in the market research industry specializing in online and digital methodologies. • They will be responsible for managing and overseeing online research projects while developing and growing relationships with customers. • The position plays a critical role for the organization as the primary client contact. • As part of a global team, the Project Success Senior Analyst is responsible for ensuring customer satisfaction through enabling project delivery for clients, supporting client growth strategies, troubleshooting client concerns, communicating effectively and often with clients, and assisting in upsell opportunities. • Candidates with high initiative and a hands-on/can-do approach to business will thrive in this environment and will be met daily with new opportunities to facilitate the company’s growth. • Enthusiastic team players will quickly be able to make their mark in our demanding but stimulating environment where creativity, initiative and superior results are rewarded.

🎯 Requirements

• BA/BS Degree • Minimum 2 years of customer-facing experience with proven ability to manage multiple complex projects under tight deadlines • Proficient in Microsoft Excel and Google Suite • Strong work ethic with self-motivated mindset and drive to achieve goals • Ability to get on a call with the client and handle yourself professionally and competently • Detail oriented, self-starter who is eager to learn new skills and concepts • An innate sense of accountability, ability to provide proactive and thoughtful feedback • Top quality and ability in written and oral communication in English, additional languages are highly beneficial • High speed Internet connection to be able to communicate and conduct business worldwide.

🏖️ Benefits

• Competitive salary, commensurate with experience • Comprehensive training and opportunities for professional growth and promotion • Worldwide exposure to the biggest companies in the market research industry • Company-provided laptop and other facilities to enable work from home • We learn from each other’s experiences • Stop and listen; every opinion matters • We embrace diversity, equity and inclusion.