Principal User Researcher

September 25

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blockchain • digital currency • crypto • fintech • consumer finance

501 - 1000

Description

• Responsible for understanding users and driving product direction • Develop understanding of users in web 3, crypto, and blockchain • Build user research culture and align stakeholders on research processes • Generate insights that influence product strategy • Elevate narratives to maintain user focus in decision making • Act as a thought leader and advocate for users • Contribute to UX organization growth and best practices

Requirements

• 10+ years of user research experience in an applied research setting, or similar • Understand trends and issues shaping the future of the industry to drive and contribute to the future vision • Proactively identify opportunities for research and own the execution • Evangelize user needs to align key stakeholders • Impact and drive roadmaps by articulating key people's needs. Identify new opportunity spaces. • Navigate complex information and adapt to a changing environment • Lead across cross-functional stakeholders to drive business impact • Evangelize research results across cross-functional stakeholders via storytelling to land desirable product directions • Experience in solving and simplifying service design challenges for complex task-based workflows • Research mentorship and guidance for fellow researchers, designers, and product management peers • Contribute to new ways of doing research • Bachelors, Masters, or PhD in human behavior related fields (Computer Science, HCI, Experimental Psychology, Sociology, Information Science, Economics, Political Science, Mathematics, etc.).

Benefits

• Equity & Benefits • Medical insurance • Dental insurance • Vision insurance • 401(k) • Discretionary vacation policy • 10 days of paid sick leave per year • 11 paid holidays per year in the U.S.