CitySwift
CitySwift is a company dedicated to enhancing public transport networks, particularly focusing on bus services. They offer a Performance Optimisation Platform that employs data-driven insights, recommendations, and predictions to aid operators and authorities in delivering efficient, reliable, and demand-responsive services. Their solutions include advanced analytics, simulation, optimisation, and data management tools designed to maximise productivity and asset utilisation. CitySwift boasts expertise in both the bus industry and data science, providing high-quality, transparent, and trustworthy data analytics to optimise service performance.
bus scheduling • bus timetables • big data • business intelligence • machine learning
VP of Customer
February 8
CitySwift
CitySwift is a company dedicated to enhancing public transport networks, particularly focusing on bus services. They offer a Performance Optimisation Platform that employs data-driven insights, recommendations, and predictions to aid operators and authorities in delivering efficient, reliable, and demand-responsive services. Their solutions include advanced analytics, simulation, optimisation, and data management tools designed to maximise productivity and asset utilisation. CitySwift boasts expertise in both the bus industry and data science, providing high-quality, transparent, and trustworthy data analytics to optimise service performance.
bus scheduling • bus timetables • big data • business intelligence • machine learning
📋 Description
• CitySwift is looking for a VP of Customer with strong scale-up tech company experience to join our rapidly growing team. • As the world's leading intelligent data platform for public transport, CitySwift powers data-driven decision making for some of the largest transport networks across the globe. • CitySwift’s mission is to increase the adoption of sustainable public transportation usage around the world. • The VP of Customer will spearhead efforts to enhance our operations by building an end-to-end Operations Function and implementing company-wide processes, ensuring scalability, efficiency, alignment and accountability across the business. • This role will play a pivotal part in nurturing our company culture amidst this rapid expansion.
🎯 Requirements
• Scale-Up Technology Experience. Preferably, you have been on a journey in a scale up from sub 50 employees to more than 100/200+ • Have worked with large Enterprise Client Accounts with deal sizes of €2m+ • Demonstrable experience working with very complex integrations and implementations in Global Markets with Public/Private sector clients and localisation requirements • Successfully scaled and led a Client Operational team in a leadership capacity • Transportation or similar industry experience • Knowledge of best practices within Revenue Operations, Customer Success and Product Operations • Based in Ireland or the United Kingdom but willing to travel to CitySwift’s offices in Galway, Ireland and London frequently • Process driven, detail oriented and execution focused • Leadership and team management - a leader who drives a strong culture of execution, delivery, feedback, customer focus and a general sense of ‘we’re all in this together’ • Competitiveness - a strong desire to win and be the best at what we do • Delivery - a bias to action and delivery is essential • Collaborative Strategic Planning is the ability to design, prioritise, and implement structured plans while involving and aligning stakeholders to ensure collective ownership, coordination, and timely achievement of goals.
🏖️ Benefits
• Competitive market salary • Health and Life Insurance and matched pension schemes • 25 days annual leave, with additional company days off throughout the year • Flexible working hours and hybrid/remote working opportunities including Work Abroad Program • Paid Sick, Maternity and Paternity benefits • Employee Assistance Programme (EAP), mental health and wellbeing supports • Employee referral program with opportunity to earn up to €4,000 per referral • Annual Service recognition benefits (Additional Annual leave and pension contributions)
Apply NowDiscover 100,000+ Remote Jobs!
Join now to unlock all job opportunities.
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.