IT Support
December 20
Description
• Create, manage, and maintain Google Workspace / Jira accounts for a user base exceeding 500. • Manage our Slack Channels and Workspace. • Manage a series of 200+ Wordpress websites user roles and ensuring everything is up-to-date and secure. • Assist our HR and CTO with everyday IT support tasks and various employee requests. • Monitor and address potential security breaches, implementing preventive measures and solutions. • Provide IT support to employees, addressing and resolving technical issues efficiently. • Guide and assist staff through various communication platforms, including Skype and Slack. • Stay informed about the latest trends in technology, with a focus on web3 technology (desirable but not essential).
Requirements
• Proven experience in IT support or a similar role. • Strong understanding of Google Workspace / Jira administration. • Knowledge of IT security protocols and breach prevention. • Familiarity with blockchain technology is a plus. • Excellent communication skills in English, both written and verbal • An open-minded, proactive approach to problem-solving. • Comfortable interacting with diverse groups of people and conducting virtual meetings.
Benefits
• A brilliant opportunity to grow your career & work with a fun, fast-paced & growing company, prepared to let you shine • An entrepreneurial environment where you learn more every day (we more than welcome and support people with their own projects) • Build an organization that continues to diversify its portfolio • Personal responsibility with a ton of autonomy • 33 free paid days • Market-leading remuneration and bonuses available • An international team with over 35 nationalities • Fully Remote working (work fully remotely and option for weekly coworker space) • Additional benefits for permanent employees are available depending on the location
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