TM Forum is an association of over 800 member companies generating US$2 trillion in revenue and serving five billion customers across 111 countries.

We drive collaboration and collective problem-solving to maximize the business success of communication and digital service providers and their ecosystem of suppliers around the world. Today, our focus is on supporting members as they navigate their unique digital transformation journeys, providing practical and proven assets and tools to accelerate execution and platforms to facilitate collaborative problem-solving and innovation. 

Interested in finding out more about membership? Contact our New Member Team at newmembers@tmforum.org.

TM Forum

Consultant

Employee Relations Specialist managing cases across the UK, Ireland, and USA.

• Employee Relations Case Management: Handle and resolve complex employee relations issues, including grievances, disputes, performance management and disciplinary actions.
• Ensure all employee relations cases are managed consistently and in line with local employment laws (UK, Ireland, USA).
• Conduct thorough investigations, document findings, and recommend actions.
• Compliance and Legal Support: Ensure compliance with relevant labor laws and regulations (UK Employment Law, Irish Employment Law, and US Federal and State Labor Laws).
• Advise managers and HR partners on employment laws, company policies, and best practices to minimize legal risks.
• Policy Development and Communication: Assist in developing, updating, and interpreting HR policies and procedures, ensuring alignment with local laws and cultural differences in the UK, Ireland, and the USA.
• Conflict Resolution and Mediation: Act as a mediator in employee disputes to reach amicable solutions and maintain a harmonious working environment.
• Provide expert guidance on resolving workplace conflicts and fostering positive employee relations.
• Performance and Disciplinary Actions: Advise managers on handling performance issues, implementing performance improvement plans (PIPs), and conducting disciplinary actions fairly and legally.
• Support exit processes, including terminations and redundancy situations, ensuring compliance with local legal requirements.
• Data Reporting and Analysis: Track and analyze employee relations metrics (grievances, disputes, disciplinary cases) and report trends to senior leadership.
• Provide insights and recommendations based on data to improve workplace culture and employee satisfaction.

ER Specialist Consultant

Vice President

Lead TM Forum's strategy for Composable IT & Ecosystems as General Manager.

• Owns the mission for Composable IT & Ecosystems
• Formulates cohesive strategy leveraging TM Forum's capabilities
• Builds and engages a diverse community of professionals

Executive Vice President - General Manager, Composable IT & Ecosystems

Own strategic missions for TM Forum, driving member engagement and market impact.

• Owns the Mission and is accountable for the quality and relevance of the output.
• Formulating a cohesive strategy that leverages the Forum’s capabilities (through a matrix structure) and market position to deliver to agreed targets.
• Coordinating with Mission Owner peers to minimize overlap and competition.
• Building a healthy (engaged, growing, fit-for-purpose) community of member professionals to meet diversity criteria (company type, size, regional, etc.).
• In close collaboration with Labs and Innovation Engine leaders, defining a compelling vision and a clear roadmap of assets and outputs and being accountable for their delivery.
• Working closely with Events and Research teams to curate and deliver content that supports the Mission goals and overall, Forum success.
• Working closely with Regional Directors to understand regional nuances and opportunities to help the Mission succeed in that region and globally.
• Ensuring the marketing, sales and other member-facing teams are equipped with a clear and compelling value proposition support the Mission's goals and engage our members.

Executive Vice President - General Manager, Autonomous Networks

IT Support

IT Team Administrator for global IT operations supporting TM Forum staff.

• The IT Team Administrator is part of the Information Technology & Services team, reporting to the IT Support Lead.
• This role will be joining a small IT operations group that supports approximately 150 staff worldwide but primarily in Western Europe and the US.
• User management, configuration changes, report creation/modification in systems such as Salesforce, Atlassian Confluence/Jira/Crowd, Office 365, and additional SaaS tools such as Stova, Docusign, etc.
• Provide support to the TM Forum staff and members at various levels and across different time zones.
• Maintain and audit user accounts and equipment, perform software roll-outs, upgrades, and updates.
• Manage purchases, requisitions, and invoices in accounting platform.

Remote Jobs at TM Forum

TM Forum

ER Specialist Consultant

TM Forum

Executive Vice President - General Manager, Composable IT & Ecosystems

TM Forum

Executive Vice President - General Manager, Autonomous Networks

TM Forum

Senior IT Support Administrator

TM Forum