Manager - Complex Issue Resolution - Revenue Cycle Management

2 days ago

Apply Now

Receive Emails with Similar Jobs

ClinicMind

WebsiteLinkedInAll Job Openings

ClinicMind is a comprehensive software platform designed to streamline the operations of healthcare practices, particularly in chiropractic care. With features that support electronic health records (EHR), revenue cycle management (RCM), and patient engagement, ClinicMind enhances provider efficiency by simplifying documentation and improving patient experiences. The platform offers cloud-based solutions tailored to the needs of different healthcare practitioners, allowing for effective management of the full cycle of patient care, from scheduling and billing to telehealth services.

EHR • Credentialing • Billing • Practice Management • Patient Portal

201 - 500 employees

Founded 2000

☁️ SaaS

📋 Description

• We are seeking a highly skilled and analytical Manager of Complex Issue Resolution to lead a specialized team dedicated to addressing escalated and intricate revenue cycle management (RCM) challenges. • This role is pivotal in ensuring the seamless operation of our revenue cycle by effectively managing complex client issues, implementing process improvements, and enhancing overall client satisfaction. • Lead and mentor a team of specialists focused on resolving complex RCM issues escalated from standard teams. • Oversee the investigation and resolution of complex billing, coding, and reimbursement issues. • Communicate effectively with clients to manage expectations and provide updates on issue resolution.

🎯 Requirements

• Bachelor’s degree in Healthcare Administration, Business, or a related field; Master’s degree preferred. • Minimum of 5 years of experience in revenue cycle management, with at least 2 years in a supervisory role handling complex issues. • In-depth knowledge of healthcare billing, coding, and reimbursement processes. • Strong analytical and problem-solving skills with a track record of implementing effective solutions. • Excellent communication and interpersonal skills, with the ability to manage client relationships effectively. • Proficiency in RCM software and data analysis tools. • Demonstrated ability to lead and develop high-performing teams.