Knowledge Base Content Specialist

3 days ago

Apply Now

Receive Emails with Similar Jobs

Clipboard Health

WebsiteLinkedInAll Job Openings

Clipboard Health is a healthcare platform that connects healthcare professionals with open shifts at top facilities. The company creates a marketplace that allows independent healthcare professionals and healthcare facilities to find each other, facilitating the provision of care to patients in need. Clipboard Health offers flexible scheduling, immediate payment after shifts, and is Joint Commission Certified, aiming to alleviate staffing shortages and improve the availability of care.

51 - 200 employees

Founded 2016

⚕️ Healthcare Insurance

🏪 Marketplace

💰 $30M Series C on 2022-02

📋 Description

• Why Clipboard Health Exists: We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent. • About Clipboard Health: Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022 and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year. We are looking for your help to keep growing so we can serve more professionals and workplaces. • Join Our Team as a Documents Knowledge Base Content Specialist at Clipboard Health! Are you passionate about creating accurate, clear, and helpful documentation? Do you thrive in an environment that values learning and continuous growth? If so, we’d love to have you on our team! • As a Documents Knowledge Base Content Specialist, you will play a key role in ensuring that healthcare professionals have access to the information they need to succeed while helping to drive the seamless onboarding experience for new HCPs. • Skills & Attributes: Detail-Oriented: Ensures accuracy, consistency, and adherence to formatting standards. Tech-Savvy: Comfortable working with document management and knowledge base platforms. Collaborative Mindset: Works well with different teams to ensure up-to-date and accurate documentation. Time Management & Prioritization: Can handle multiple projects and meet deadlines effectively.

🎯 Requirements

• Bachelor’s degree in English, Communications, Information Management, or a related field. • 1+ years of experience in content creation, knowledge management, or documentation. • Proficient in tools like Confluence, Zendesk, Google Docs, Zapier, Jotform, and HelloSign or similar platforms. • Strong communication and writing skills, with the ability to break down complex topics into clear, user-friendly content. • Experienced in developing workflow diagrams and process documentation to simplify intricate procedures. • A proactive communicator who can collaborate effectively with internal teams and external partners.