Knowledge Operations Writer
October 5
Description
• Why Clipboard Health Exists: We exist to lift as many people up the socioeconomic ladder as possible. • About Clipboard Health: Clipboard Health is a post-Series C, extremely fast-growing tech startup. • Overview: As a Knowledge Operations Writer, your job is to take internal SOPs and turn them into user-friendly articles. • What You'll Be Doing: Breaking down complexity, content alignment, collaboration & feedback, quality focus. • Who You Are: Problem solver with experience, tech-savvy, take charge, big-picture thinker, resilient. • Skills & Qualifications: Experience in technical writing, ability to simplify complex systems, familiarity with CRM tools, data analysis skills, strong research abilities. • System Requirements: Minimum 15Mbps wired internet connection, minimum i5 processor, minimum 12GB RAM, quiet working environment, steady power and internet connection.
Requirements
• Experience in technical writing or working in knowledge operations. • The ability to break down complex systems into simple, understandable language. • Familiarity with CRM tools. • Ability to analyze data, user feedback, and performance metrics to identify content gaps and areas for improvement. • Strong research background or abilities to quickly gather and understand new information about systems, products, or business areas.
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