Manual QA Engineer

July 28

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Cloudflare

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At Cloudflare, we have our eyes set on an ambitious goal — to help build a better Internet.

nginx • lua • go • web performance • web security

1001 - 5000

💰 $150M Series E on 2019-03

Description

• The Zero Trust team is looking for a Manual Test Engineer to test and debug our Zero Trust client on physical devices similar to our customers’ devices and infrastructure. • You will be working with Cloudflare WARP and Cloudflare Tunnel, which are network and security-focused applications that enable secure communications between our customers’ devices and their private infrastructure. • As a Manual Test Engineer, you will create, maintain, and execute a suite of manual tests. • You will regularly set up, configure, test, debug, and troubleshoot network-related features. • You will collaborate closely with WARP client development teams and QA Engineers to understand all features and define and refine product test strategies.

Requirements

• Extremely curious to understand how a feature works and what edge cases may cause a poor customer experience • Empathetic, proactive, and constructive communication skills, verbal and written • Experience with manual E2E testing of network-based apps, especially VPNs (e.g. DNS, protocols, throttling, packet loss, etc.) • Strong knowledge of L3 to L7 networking technologies such as IP, TCP, UDP, DNS, QUIC, H/3, proxying, routing, switching • Strong knowledge and understanding of macOS, Windows, Linux, and mobile client (iOS, Android) platforms and their internals • Strong attention to detail for building test plans and analytical mindset when debugging issues • Proficiency with running traffic captures, gathering logs, and preparing test data for reporting • Experience setting up and maintaining device labs • Experience using one or more Mobile Device Management platforms (MDMs) • Can interpret Python code to understand automated tests and framework capabilities • Experience with how mobile devices handle switching between cellular and Wi-Fi, roaming, throttling, etc.

Benefits

• Medical/Rx Insurance • Dental Insurance • Vision Insurance • Flexible Spending Accounts • Commuter Spending Accounts • Fertility & Family Forming Benefits • On-demand mental health support and Employee Assistance Program • Global Travel Medical Insurance • Short and Long Term Disability Insurance • Life & Accident Insurance • 401(k) Retirement Savings Plan • Employee Stock Participation Plan • Flexible paid time off covering vacation and sick leave • Leave programs, including parental, pregnancy health, medical, and bereavement leave