Customer Service Representative
Yesterday
Description
• Our Contact Center Agents are the heart of our business. • They play a vital role forming the human connection between customers and partners. • Answer client inquiries and questions regarding products and services. • Provide individualized customer service of a high-standard professional level. • Build the interest of customers in the products and services offered. • Maintain and update our customer database. • Provide feedback on the effectiveness of policies and processes.
Requirements
• Possesses a strong desire to provide the best customer service possible. • Have flexibility of schedule to include evenings and weekends. • Adaptability; processes and workflows may change. • Availability; our Supervisors will be checking in very often. • The ability to comfortably multi-task. • Working knowledge of Microsoft Office Suite, and typing skills 25 WPM. • You’re a GREAT team member with the attitude to match!
Benefits
• $15.00 hourly base pay plus Phone Time bonus. • Average agent earns $17-19 per hour with bonus • Shift differentials for night and weekend work • 401K retirement plan • Comprehensive health plan, including medical, dental and vision • Company paid sick time
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