Carrier Operations Specialist
4 days ago
Description
• Join a Fast-Growing SaaS Company & International Team • Work 100% Remote or Hybrid from our offices in Bratislava or Prague • About CloudTalk: AI-powered business communication platform helping 4,000+ teams drive revenue • Initial role in phone number provisioning with a focus on customer support and compliance • Maintain compliance, assist onboarding, and manage number requests for customers
Requirements
• You are willing to cover shift time mentioned above (15:30-00:00 CET/ 10:30 - 19:00 SP time) • You speak English and Spanish fluently, or Portuguese is a huge plus • You have a background in customer support, compliance, or KYC and account verification • You are highly organized and have perfect attention to detail • You are not easily frustrated by bureaucracy and red tape • You are proactive and enjoy problem-solving • You are empathetic and will take that extra step to help the client • You are hungry for knowledge and new technologies
Benefits
• Unlimited Paid Time Off • Volunteering Days • Home office budget • MacBook for work • Recharge Fridays once per quarter • Fitness Allowance • Referral bonuses • Virtual & physical team buildings • Company merchandise
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🇧🇷 Brazil – Remote
💰 $500M Private Equity Round on 2021-10
⏰ Full Time
🟢 Junior
🟡 Mid-level
⚙️ Operations
