Lead ServiceNow Solution Architect

January 21

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

+3 more states

⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

💵 $180k - $240k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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JLL

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JLL is a global leader in real estate services and investment management. The company provides a wide range of services including project management, property management, facilities management, and real estate investment advisory. JLL helps clients achieve their business goals through innovative and sustainable solutions across the commercial real estate sector.

tenant representation • real estate • property • financial services • investment

10,000+ employees

🏠 Real Estate

🤝 B2B

📋 Description

• This is a senior/lead expert technical role for overall technical solution architect on the JLL ServiceNow platform team. • Design, implement and drive complex solutions that center on the ServiceNow platform, addressing various business processes, automation, and enterprise service management. • Design and build API integrations in-to/out-of the ServiceNow platform in a secure and scalable fashion supporting multiple endpoint technologies. • Lead the development team. • Lead the development process. • Author and maintain team and project documentation. • Works closely with other domains including Applications, Infrastructure, Cloud, Network, Security, and the business. • Work with third-party vendors. • Ensure applications, processes, and procedures of the team comply with JLL standards. • Plan and orchestrate upgrades annually. • Provide technical leadership and participate in all issue resolution for the ServiceNow platform.

🎯 Requirements

• 10 years of hands-on experience developing, configuring, and managing all aspects of the ServiceNow platform • Deep Experience with scripting in the ServiceNow platform • Outstanding business and technical communication skills • Expert level experience with ITSM, ITOM, HRSD, and custom app development. Others a plus. • Deep understanding of ITIL processes - incident, request, change, problem, configuration, asset, and knowledge • Strong experience in developing and managing APIs for the ServiceNow platform • ServiceNow Certifications are a significant plus.

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays