Recipient Solutions Manager - Mid Atlantic South

4 days ago

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

🌴 South Carolina – Remote

Although this job is listed in South Carolina, this company may be open to hiring remote in other states.

💵 $70k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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Cochlear

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Cochlear is a company that provides advanced hearing solutions, including the Nucleus® 8 sound processor, which is known for being the world's smallest and lightest behind-the-ear processor. The company offers a range of products and services that connect people to the world through hearing. Cochlear is dedicated to lifelong support for its implant users through the Cochlear Family, offering quick customer service, exclusive promotions, and personalized resources. Their innovations enable individuals with hearing loss to experience a full and successful life.

Cochlear implants • Bone conduction solutions • Bionic Ear • Hearing Implants • Medical Devices

5001 - 10000 employees

Founded 1981

⚕️ Healthcare Insurance

🔧 Hardware

🧘 Wellness

📋 Description

• Change people’s lives and love what you do! • Provide industry-leading support, education, and value-add services • Reduce patient and professional aftercare burden while achieving upgrade sales goals • Focus on implementing efficient aftercare solutions for customer satisfaction • Collaborate with Consumer and Professional field sales teams for upgrade sales • Build strong relationships with key stakeholders in the territory • Execute sales and marketing initiatives while maintaining compliance • Generate reports and maintain detailed documentation to demonstrate value to stakeholders • Manage territory performance and clinic upgrade penetration through sales planning and budgeting/forecasting

🎯 Requirements

• Bachelor’s Degree, with Master’s Degree/AuD preferred • 2-3 Years of Experience in Hearing Healthcare, sales or service experience • Demonstrated ability to work independently with minimal supervision • Demonstrated prioritization and organization skills • Experience taking action and ownership of customer relationships within assigned region • Communicates effectively and persuasively with excellent written and verbal communication skills • Highly effective presentation skills, and an ability to adjust communication and messaging to fit the audience • Strong computer skills with experience in various software packages including Microsoft Suite and web-based applications • Ability to work and adapt in a fast-paced environment and balance/manage multiple changing priorities • Maintaining a high level of attention to detail • Demonstrated strong follow through on commitments and taking responsibility for actions and decisions • Demonstrated ability to identify solutions and challenge the status quo to deliver creative solutions • Proven ability to work collaboratively and positively in a team environment • Ability to interact effectively across all levels of the organization • Establish professional relationships, and communicate openly within the department and cross-functional teams • Ability to lift minimum 30 lbs. • Must possess a valid driver’s license. • Depending on territory coverage requirements, must also have access to a reliable vehicle. • Must meet all credentialing requirements to obtain hospital and surgical center access.

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • 401(K) matching with immediate vesting • Paid Time Off • Tuition reimbursement • Maternity and paternity leave • Employee Stock Purchase Plan • Pet insurance