Recipient Solutions Manager - Southeast

March 12

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

+2 more states

🏈 Alabama – Remote 🐊 Florida – Remote ⚜️ Louisiana – Remote 🎸 Mississippi – Remote

💵 $70k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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Cochlear

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Cochlear is a company that provides advanced hearing solutions, including the Nucleus® 8 sound processor, which is known for being the world's smallest and lightest behind-the-ear processor. The company offers a range of products and services that connect people to the world through hearing. Cochlear is dedicated to lifelong support for its implant users through the Cochlear Family, offering quick customer service, exclusive promotions, and personalized resources. Their innovations enable individuals with hearing loss to experience a full and successful life.

Cochlear implants • Bone conduction solutions • Bionic Ear • Hearing Implants • Medical Devices

5001 - 10000 employees

Founded 1981

⚕️ Healthcare Insurance

🔧 Hardware

🧘 Wellness

📋 Description

• The Recipient Solutions Manager (RSM) provides support and education to reduce patient aftercare burden. • Achieves upgrade sales goals within the Southeast territory covering specified states. • Focuses on aftercare solutions, customer satisfaction, and developing strategies for patient outcomes. • Requires expertise in patient education, relationship management, upgrade business development, and consultative sales skills. • Collaborates strategically with sales teams to enhance consumer satisfaction and sales efficiency. • Utilizes Salesforce and other tools to manage territory performance effectively. • Maintains compliance with company policies and documentation requirements.

🎯 Requirements

• Bachelor’s Degree, with Master’s Degree/AuD preferred. • 2-3 Years of Experience in Hearing Healthcare, sales or service experience. • Spanish/English bilingual candidates preferred. • Demonstrated ability to work independently with minimal supervision. • Demonstrated prioritization and organization skills. • Experience taking action and ownership of customer relationships within assigned region. • Effective and persuasive communication skills. • Strong computer skills with experience in Microsoft Suite and web-based applications. • Ability to balance/manage multiple priorities while maintaining attention to detail. • Strong follow through on commitments. • Ability to identify solutions and challenge the status quo. • Proven ability to work collaboratively in a team environment. • Ability to lift a minimum of 30 lbs. • Must possess a valid driver’s license. • Must have access to a reliable vehicle depending on territory coverage requirements.

🏖️ Benefits

• Competitive wages and benefits. • Medical, dental, vision, life and disability insurance. • 401(K) matching with immediate vesting. • Paid Time Off. • Tuition reimbursement. • Maternity and paternity leave. • Employee Stock Purchase Plan. • Pet insurance.