Cognigy
POWER UP Your Enterprise Contact Center to Exceed Customer Expectations and Improve Agent Satisfaction.
natural language processing • Enterprise artificial intelligence • machine learning • dialogue and chat systems • multi channel AI
51 - 200
💰 $15M Series B on 2022-02
Director of Product Management
May 18
Cognigy
POWER UP Your Enterprise Contact Center to Exceed Customer Expectations and Improve Agent Satisfaction.
natural language processing • Enterprise artificial intelligence • machine learning • dialogue and chat systems • multi channel AI
51 - 200
💰 $15M Series B on 2022-02
Description
• Lead and manage our team of Product Managers in ensuring the reliability and efficiency in shipping high-quality software products • Identify bottlenecks in our current processes and proactively improve those or introduce changes where necessary – we want to leverage your experience • Guide, mentor and develop other Product Managers to fully unfold their potential • Plan and efficiently communicate product roadmaps, product strategy and progress to both internal and external stakeholders, including executives • Drive cross-organizational communication regarding our product vision and influence our GTM strategy • Drive market research to stay informed about the latest trends, updates and technologies available and discuss possible ways to add those in our product portfolio • Maintain a close and strong relationship with our key customers to better understand their needs
Requirements
• You are proactive and like to work in a fast-paced company • You are people & result oriented, you enjoy talking to people, you are open and know how to empower others to achieve the best possible outcome • You have a proven track record as a Director in Product Management and have lead a Product Management department beforehand • You have optionally worked in the Conversational AI or Contact Center space • You have clear communication and conflict resolution skills • You can foster great management skills that include coaching, mentoring, and building psychological safety and trust through conversations and open feedback
Benefits
• Attractive and performance-oriented salary • 25 days paid leave, plus 5 days floating leave • Discretionary virtual stock options plan, so you can benefit from the company’s success • Unique opportunity to help build and shape the company, with little hierarchy • Flexible and remote working options • Colleague recognition, reward and celebration events • Global Employee Assistance Program • ClassPass membership, giving you access to a variety of fitness and wellness experiences • Ongoing learning and development opportunities, including LinkedIn Learning • One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice • Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more
Apply Now
