Technical Account Manager

February 19

Apply Now

Receive Emails with Similar Jobs

Cognite

WebsiteLinkedInAll Job Openings

Cognite is a company specializing in AI-powered contextualization and digital transformation for industrial operations. Its flagship product, Cognite Data Fusion®, facilitates data integration, management, and contextualization to enhance productivity, safety, and performance across various industrial sectors such as energy, renewables, and power generation. Cognite's solutions are designed to optimize operations, provide real-time data insights, and support industrial data-driven decision-making, thereby delivering substantial returns on investment for its customers. The company also offers resources for industrial digital twins, DataOps, and autonomous operations.

IT • Data Platform • IIOT • Machine Learning • Artificial Intelligence

501 - 1000 employees

Founded 2016

🤖 Artificial Intelligence

⚡ Energy

🏢 Enterprise

📋 Description

• Customer Success at Cognite is focused on helping our top-tier customers drive successful outcomes through the totality of what Cognite has to offer. • The Customer Success team will embody Togetherness through cross-functional collaboration across Cognite. From taking over the baton from Field Engineering in pre-sales to supporting customers beyond First value, collaborating with Value Engineering to build value roadmaps across business divisions, supporting our Service team to deploy, validate and further enhance our Service offering optimized for Value and Adoption, co-developing adoption programs and catalyzing end-user interaction and feedback to Product Management, to working with Customer Enablement to scale learnings into our 1:many initiatives. Customer Success will also be a catalyst to help Account Management drive successful Expansions and Renewals. • The Customer Success team at Cognite will be Curious and Open at heart – working to understand and empathize with both our end users as well as different functions within Cognite, in a way that brings out the best in all of us. • Do you want to be part of and help shape this new Customer Success team, to increase Cognite’s Velocity towards our target of 10k MAU and beyond? • We are seeking motivated, curious, and customer-oriented Cogniters to join our team as Technical Account Managers / Directors. As a Technical Account Manager / Director, you will work closely with the Account Team and Solution Architect profession to act as a technical advisor for preselected top-tier customers, ensuring repeatable and scalable architecture across the enterprise.

🎯 Requirements

• 3-10+ years experience (Manager/Director) as a data/solution/enterprise architect, software developer or similar, preferably having worked with one or more of Cognite’s target industry domains (O&G, Manufacturing, P&U) and gained familiarity with common source systems, data types etc. • Proven ability to connect with and coach technical stakeholders, building credible relationships on various levels of the organisation • Confidence to negotiate requirements with customers and colleagues, preferably with experience from consulting • Experience with technical topics such as enterprise integration strategies and design, data and analytics stacks, public cloud, identity providers and network security concepts • Experience hosting technical sessions with customers and colleagues, including workshops, demos and similar • Experience with Git, CI/CD and deployment environments

🏖️ Benefits

• Join an organization of 70 different nationalities 🌐 with Diversity, Equality and Inclusion (DEI) in focus 🤝 • A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @cognitedata 📷 to know more • Flat structure with direct access to decision-makers, with minimal amount of bureaucracy • Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries • Join our HUB 🗣️ to be part of the conversation directly with Cogniters and our partners.