Associate Manager - Client Onboarding

October 13

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Coinbase

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Digital Currency • Software • Payment Processing • Bitcoin • Technology

1001 - 5000

💰 $21.4M Post-IPO Equity on 2022-11

Description

• Develop and lead a team of high performing analysts. • Responsible for the overall performance of the team. • Responsible for meeting operational and business goals for the team. • Ensure the team reaches Service Level Agreements (SLA’s) (including resolution, quality and productivity). • Provide subject matter expertise on all things AML/KYC, along with coaching and guidance to analysts. • Assist with preparing reporting for various governance forums across the organization. • Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goals. • Work cross functionally across account management, sales, product and engineering teams to solve complex problems in the KYC Refresh, Periodic and Trigger review space.

Requirements

• B.A./B.S. degree or equivalent • Fluent in English • 2-3+ years leading a team either in institutional client onboarding or compliance operations. • Experience in KYC / AML / EDD background within the financial services industry, with a focus on institutional client onboarding. • Working knowledge of applicable laws, regulations, and guidelines (e.g., BSA, OFAC, FinCEN guidance) • Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization • Work within defined shift hours and participate in a weekend or on-call rotation (depending on business need) • Fantastic communication and interpersonal skills, with the ability to collaborate across departments and interact with institutional clients, cross functional partners, and regulators professionally.

Benefits

• Target bonus and target equity • Medical, dental, and vision benefits