KYC Compliance Program Manager

March 20

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Coinbase

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Coinbase is a leading cryptocurrency exchange platform that allows individuals and institutions to buy, sell, and trade various crypto assets such as Bitcoin and Ethereum. The company offers advanced trading tools, institutional solutions, and a self-hosted wallet for storing and managing cryptocurrencies. With a strong focus on security and transparency, Coinbase provides a trusted platform used by millions globally. It supports various features including staking, earning rewards, and spending crypto through their cards. Additionally, Coinbase provides developer tools and APIs for building onchain applications, making it a comprehensive hub for engaging in the crypto economy.

Digital Currency • Software • Payment Processing • Bitcoin • Technology

1001 - 5000 employees

Founded 2012

₿ Crypto

💸 Finance

💳 Fintech

💰 $21.4M Post-IPO Equity on 2022-11

📋 Description

• Lead cross-functional teams to deliver large-scale, global projects ensuring that all KYC Program objectives are met on time and within scope. • Be the ‘voice of our customer’ in the room, to build AML controls to stop bad actors whilst ensuring all other customers are provided a great and frustration free experience. • Work across Technology, Operations, Compliance and Product teams to continually refine and improve KYC processes, ensuring they remain compliant with regulatory requirements whilst ensuring a best in class customer experience. • Ensure requirements for new KYC programs across new businesses or products are launched on time and satisfy compliance and business requirements. • Develop and maintain a detailed Program plan, setting milestones, managing resources, and identifying key deliverables to ensure successful outcomes. • Engage with key stakeholders (legal, risk, compliance, operations) to ensure ongoing communication and alignment of goals. • Establish robust mechanisms and feedback loops to gather customer feedback on KYC processes, to improve upstream Compliance and Product controls. • Lead regular meetings across stakeholder teams to provide updates on the KYC Program’s progress and address key regulatory risks or customer feedback concerns. • Lead the development of dashboards and KPIs to monitor the success of the compliance Program and track adherence to global regulatory requirements. • Utilize an in-depth understanding of metrics, reporting, capacity planning and financials to make informed data-driven decisions.

🎯 Requirements

• Motivated by Coinbase’s mission • Minimum of 5 years of proven KYC/AML experience in financial services or technology organizations. • Minimum of 5 years of program management experience across global and cross functional teams. • Working knowledge of laws, regulations, and risk management practices for financial services. • Hands-on involvement in defining metrics that tie back to how we measure success. • Proficient in PowerPoint/Google Slides and Excel/Google Sheets. • A BA/BS degree in business, finance, and other related fields.

🏖️ Benefits

• target bonus• target equity• benefits (including medical, dental, vision and 401(k))