QA Specialist, Institutional Onboarding

August 30

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Coinbase

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Digital Currency • Software • Payment Processing • Bitcoin • Technology

1001 - 5000

💰 $21.4M Post-IPO Equity on 2022-11

Description

• Perform weekly audits on complex Institutional Onboarding KYC & ongoing KYC cases with high degree of autonomy and accuracy. • Proactively seek opportunities to tackle challenging, solutions focused analyses. • Support audit reviews of our work and provide timely responses to findings. • Participate in governance & control activities such as calibrations & office hours, supporting other QA Analysts. • Identify underlying process & procedure gaps, providing thoughtful recommendations for resolution. • Support new QA Analysts with their training, validating their work and providing feedback. • Collaborate with multiple support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and Learning & Development to enhance processes and workflows. • Present QA findings, insights, and recommendations persuasively to inspire positive change via weekly metrics/dashboards. • Provide feedback on drafted procedures regarding areas of opportunity and how the procedures can be enhanced to increase clarity and consistent execution. • Support onboarding & compliance agents in addressing their queries on complex procedural requirements. • Undertake highly complex audits that have a substantial impact on Compliance Operations, showing your ability to navigate intricate challenges. • Apply in-depth knowledge of regulatory requirements when reviewing unusual or complex cases/scenarios.

Requirements

• 4+ Years hands-on experience in executing QA, Audit, or as a Financial Crime Investigator. • Working knowledge of BSA/AML laws, regulations, and rules for financial services/products. • ACAMS or equivalent AML qualification. • Experience in assisting, developing, and producing metrics and reporting. • Strong written/verbal communication, critical thinking, and problem-solving skills. • Highly-motivated, analytical, organized, innovative, and adaptive. • Multi-tasking ability, team-oriented, and a self-starter. • Proven ability to work collaboratively with global partners in other functional units. • Exceptional work ethic and flexibility to work extended hours to meet deadlines, when necessary. • Ability to work with limited direction from management when situations occur. • Intermediate level in PowerPoint/Google Slides and Excel/Google Sheets.

Benefits

• Target bonus + target equity + benefits (including medical, dental, vision and 401(k)).