Customer Service Representative - Home

2 days ago

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Colibri Group

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Appraisal • Distance Learning • Business • Teachers • Nurses

1001 - 5000

Description

• At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy, Boldness, Teamwork and Curiosity. • Colibri is one of the pioneers of online professional education, introducing some of the first web-based professional education courses in 2001. • As a Customer Service Representative, you’ll be the voice of our company, helping professionals achieve their goals. • Your role will be all about creating customers for life, offering support and solutions that keep our customers coming back. • If you’re passionate about customer success, skilled in listening and problem-solving, join us at Colibri Group.

Requirements

• A people-person who’s excited to connect and create positive customer experiences. • Sales experience, ideally in a customer-focused or phone-based role. • Strong oral and written communication skills with a customer-focused approach. • Proficient computer skills and experience navigating CRM or call management systems. • Excellent interpersonal skills and a natural ability to build relationships with clients. • A self-motivated individual with a proactive approach to customer retention and sales. • Enthusiasm for learning and growth, with a commitment to delivering an exceptional customer experience.

Benefits

• 401(k) matching • Health, Dental & Vision Insurance • Paid time off • Paid training • Employee Assistance Program • Professional Education Coursework • Tuition Reimbursement