Implementation Manager - West Coast

February 11

Apply Now

Receive Emails with Similar Jobs

Commure

WebsiteLinkedInAll Job Openings

Commure is a technology company focused on transforming healthcare systems through software and AI-driven solutions. They aim to simplify workflows for providers, administrators, and patients by facilitating collaborative partnerships with healthcare leaders. By combining advanced machine learning, automated tools, and smart sensors, Commure addresses key challenges in healthcare, such as reducing costs, alleviating provider burnout, and improving patient engagement and care delivery.

201 - 500 employees

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

☁️ SaaS

📋 Description

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure + Athelas, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care.• Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients.• Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!• As an Operations Manager at Commure + Athelas, you will play a pivotal role in our Operations team focusing on Revenue-Cycle Management, by working across the whole organization (Product, Eng, Operations, Sales, and Account Management) to define critical business processes.• You will have end-to-end ownership - ensuring efficient execution and a seamless onboarding process for clients and driving business metrics. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility.

🎯 Requirements

Experience in consulting, investment banking, or operations at a fast-paced SaaS tech company• Comfortable working with data and proficiency in SQL + Excel• SQL a big PLUS or robust analytical experience (ex. finance, consulting, etc)• Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things• Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience• Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests• Project Confidence: You are humbly confident and can lead a client meeting and discuss difficult subjects while projecting confidence and trust• Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers• Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success.• Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure + Athelas' best practices.• Experience working cross-functionally with sales, operations, and engineering teams to address clients' needs and support company objectives• Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience• Proficient in Retool, Google Suite is a plus• Experience in the RCM (Revenue Cycle Management) space is a bonus

🏖️ Benefits

Unlimited PTO• medical• dental• vision• excellent maternity and paternity paid time off