Join our Facebook group
👉 Remote Jobs Network
CommandLink
#1 Global Platform To Simplify & Scale Your Telco, ISP, Network, Phone, & Security Stack.
SDWAN • UCaaS • CCaaS • Managed Security • SaaS
201 - 500
Customer Success Manager
September 7
CommandLink
#1 Global Platform To Simplify & Scale Your Telco, ISP, Network, Phone, & Security Stack.
SDWAN • UCaaS • CCaaS • Managed Security • SaaS
201 - 500
Description
• Focus on business development and customer retention through consistent contact • Support by exceptional engineering resources and Sales Directors • Maximize customer experience and grow the business through upgrades and product cross-selling • Manage proprietary software tools and ensure metrics are achieved • Make a positive impact on company culture and rapid growth as U.S. leader in solutions.
Requirements
• Quantifiable track record of success in enterprise customer account success management over a customer life-cycle of deployment, installation, upsell, and retention/renewal • 3-5+ year’s experience selling Cloud Communications (UCaaS, CCaaS, SIP, Teams), SD-WAN, Security, Network and Internet Service, Managed Services and Software • Effectiveness and comfort with interaction of a customer’s leadership team including customer presentations, demonstrations, leading customer QBRs/MBRs, and driving webinar sessions for customer training and sales conversations • Strong Excel, MS Office, and general computer software skills • Positive, likeable, calm, and persuasive personality with negotiation skills • Self-motivated drive with zero outgoing call reluctance • Ability to meet deadlines and maintain composure under pressure • Charismatic personality that can quickly gain the trust of CommandLink’s customers and partners • Proven ability to learn new skills, software tools, and tasks quickly • Proven ability to perform while exceeding sales and customer retention goals.
Benefits
• Room to grow at a high-growth company • An environment that celebrates ideas and innovation • Your work will have a tangible impact • Flexible time off • Fun events at cool locations • Employee referral bonuses to encourage the addition of great new people to the team.
Apply Now