NOC Engineer

4 days ago

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SDWAN • UCaaS • CCaaS • Managed Security • SaaS

201 - 500

Description

• Responsible for supporting new and existing ISP/MSP business customers • Work on supporting business data circuits, SDWAN Networks, VoIP services, VPNs, Managed Routers, Firewalls • Learn, design and deliver various custom-managed services

Requirements

• High School Diploma or GED Equivalent • 3-5 years of related experience working in a fast-paced environment • CCNA and CCNP certification is desirable • Command line experience with Cisco, Fortinet, Juniper Firewall configuration experience (e.g. Fortinet) • Understanding and experience with BGP, OSPF, and VRRP • Experience with basic routers/firewalls and NAT (Network Address Translation) • Experience with COS/QOS • Experience with designing networks • SOC2 knowledge and understanding • Excellent organization skills and attention to detail • Ability to multi-task assignments and follow process flow are required • Must have excellent communication and analytical skills to understand and resolve customer issues effectively. • Ability to work independently with minimal supervision.

Benefits

• Generous Medical, Dental, and Vision coverage for full-time employees • Flexible time off • 401k to help you save for the future • Fun events at cool locations • Free DoorDash lunches on Fridays • Employee referral bonuses to encourage the addition of great new people to the team