NOC Engineer

6 days ago

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SDWAN • UCaaS • CCaaS • Managed Security • SaaS

201 - 500 employees

📡 Telecommunications

☁️ SaaS

🔐 Security

Description

• The NOC Engineer is responsible for supporting new and existing ISP/MSP business customers. • You will work on supporting business data circuits, SDWAN Networks, VoIP services, VPNs, Managed Routers, Firewalls. • Training and assisting other engineers with complex issues.

Requirements

• High School Diploma or GED Equivalent. • 3-5 years of related experience working in a fast-paced environment. • CCNA and CCNP certification is desirable. • Command line experience with Cisco, Fortinet, Juniper. • Firewall configuration experience (e.g. Fortinet). • Understanding and experience with BGP, OSPF, and VRRP. • Experience with basic routers/firewalls and NAT (Network Address Translation). • Experience with COS/QOS. • Excellent organization skills and attention to detail. • Ability to multi-task assignments and follow process flow are required. • Must have excellent communication and analytical skills to understand and resolve customer issues effectively. • Ability to work independently with minimal supervision.

Benefits

• Generous Medical, Dental, and Vision coverage for full-time employees. • Flexible time off. • 401k to help you save for the future. • Fun events at cool locations. • Free DoorDash lunches on Fridays. • Employee referral bonuses to encourage the addition of great new people to the team.