SOC Analyst

March 5

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CommandLink

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CommandLink is a company that offers a unified platform for managing IT networks and security services. Their platform integrates network design, deployment, and management, including SD-WAN, SASE, cloud phone systems, and collaboration services. CommandLink focuses on enhancing IT infrastructure by providing advanced security features and centralized control through their proprietary ITSM (IT Service Management) solution. With services such as analytics, monitoring, alerting, and support, CommandLink aims to streamline IT operations and improve organizational efficiency. Their solutions are designed to cater to the IT needs of large enterprises globally, emphasizing security and high performance with guaranteed uptime.

SDWAN • UCaaS • CCaaS • Managed Security • SaaS

201 - 500 employees

📡 Telecommunications

☁️ SaaS

🔐 Security

📋 Description

• Analyzing, investigating, and mitigating threats for SOC customers. • Conduct comprehensive analysis to identify and categorize threats, including phishing attacks, user events, data compliance issues, and malware outbreaks. • Perform in-depth investigations into large-scale cyber threats, employing various analytical techniques and tools. • Identify and communicate emerging threat patterns clearly. • Prepare detailed reports on advanced threats and provide remediation recommendations. • Efficiently address and resolve service tickets within timelines. • Engage with customers and prospects through email and phone calls, providing expert threat detection guidance. • Cultivate expertise in products and demonstrate efficacy in threat mitigation to clients. • Foster effective communication with team members, sharing critical insights. • Contribute to best practices development to enhance operational processes. • Assist in formulating and documenting SOC processes and procedures.

🎯 Requirements

• Possess a minimum of 3 years of hands-on experience in a Cyber Security-focused role, such as SOC Analyst, Penetration Tester, or Information Security Analyst. • Demonstrate at least 2 years of proven experience in Threat Analysis, showcasing a deep understanding of threat landscapes and attack vectors. • Have a minimum of 1 year of practical experience working with endpoints and Endpoint Detection and Response (EDR) solutions. • Previous exposure to Managed Service Provider (MSP), Managed Security Service Provider (MSSP), or Managed Detection and Response (MDR) environments is highly desirable. • Exhibit the ability to discern patterns, anomalies, and issues across diverse threat vectors. • Possess a solid grasp of common cybersecurity threats and terminology, including but not limited to phishing, malware, and data compliance regulations. • Showcase proficient project management, organizational, and communication skills, both written and verbal. • Familiarity with cloud applications such as Office 365, G-Suite, and AWS is preferred, with a keen interest in learning and adapting to emerging technologies.

🏖️ Benefits

• Room to grow at a high-growth company • An environment that celebrates ideas and innovation • Your work will have a tangible impact • Flexible time off • Fun events at cool locations • Employee referral bonuses to encourage the addition of great new people to the team