CommandLink
CommandLink is a company that offers a unified platform for managing IT networks and security services. Their platform integrates network design, deployment, and management, including SD-WAN, SASE, cloud phone systems, and collaboration services. CommandLink focuses on enhancing IT infrastructure by providing advanced security features and centralized control through their proprietary ITSM (IT Service Management) solution. With services such as analytics, monitoring, alerting, and support, CommandLink aims to streamline IT operations and improve organizational efficiency. Their solutions are designed to cater to the IT needs of large enterprises globally, emphasizing security and high performance with guaranteed uptime.
SDWAN • UCaaS • CCaaS • Managed Security • SaaS
Staff AI/ML Engineer - Smart Voice Agent
March 19
🏈 Alabama – Remote
🌵 Arizona – Remote
+20 more states
💵 $150k - $200k / year
⏰ Full Time
🔴 Lead
🤖 Machine Learning Engineer
🦅 H1B Visa Sponsor
CommandLink
CommandLink is a company that offers a unified platform for managing IT networks and security services. Their platform integrates network design, deployment, and management, including SD-WAN, SASE, cloud phone systems, and collaboration services. CommandLink focuses on enhancing IT infrastructure by providing advanced security features and centralized control through their proprietary ITSM (IT Service Management) solution. With services such as analytics, monitoring, alerting, and support, CommandLink aims to streamline IT operations and improve organizational efficiency. Their solutions are designed to cater to the IT needs of large enterprises globally, emphasizing security and high performance with guaranteed uptime.
SDWAN • UCaaS • CCaaS • Managed Security • SaaS
📋 Description
• We’re looking for a Founding AI/ML Engineer to lead the development of our AI-powered smart agent product from the ground up • You will shape the architecture, design, and implementation of cutting-edge conversational AI systems • Build an AI-driven product from zero to one, applying advanced machine learning, NLP, and speech technologies • Your work will directly impact automation, decision-making, and user experiences across industries
🎯 Requirements
• Bachelor’s, Master’s, or Ph.D. in Computer Science, AI, Machine Learning, or related fields • 2+ years of experience in ML/NLP with a focus on conversational AI • Strong proficiency in Python and ML/NLP frameworks like PyTorch, TensorFlow, spaCy, NLTK, or Hugging Face • Experience with LLMs (GPT, BERT, etc.), RNNs, Transformers, and Attention mechanisms • Knowledge of speech recognition (ASR), speech synthesis (TTS), and voice AI technologies is a plus • Familiarity with cloud services (AWS, GCP, Azure) and MLOps tools for model deployment • Strong problem-solving skills and a passion for AI-driven conversational technologies
🏖️ Benefits
• Generous Medical, Dental, and Vision coverage for full-time employees • Flexible time off • 401k to help you save for the future • Fun events at cool locations • Free DoorDash lunches on Fridays • Employee referral bonuses to encourage the addition of great new people to the team
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