VP of Member Relations

4 days ago

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Common App

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Higher Education • College Counseling • Admission and Enrollment • Applying to College

51 - 200 employees

Founded 1975

📚 Education

☁️ SaaS

Description

• ABOUT US • Common App is a national not-for-profit organization dedicated to access, equity, and integrity in college admissions. • We support more than 1 million students using our free online application. • This role leads efforts to strengthen partnerships with member institutions and partners. • The VP oversees the Member Relations team and drives strategic vision for member engagement. • Collaborates with internal teams to ensure member feedback informs product strategy. • Responsible for shaping corporate strategy and representing the organization in industry forums.

Requirements

• Candidates must live in the United States. • 12+ years of experience in customer service, account management, and/or constituent relations. • 10+ years of experience as a people manager. • Bachelor's degree in Business Administration, Higher Education, Non-Profit Management, or relevant field. • Shape the overall corporate strategy and long-term vision. • Make critical decisions impacting the entire organization. • Represent the organization at high-profile events. • Attract and retain top talent. • Manage change for a large team, motivating the team toward strategic direction. • Knowledgeable of sales and account management systems. • Success in documenting business plans and creating financial models. • Ability to define complex problems and arrive at innovative solutions. • Influence internal and external stakeholders. • Lead the team through challenging situations.

Benefits

• Work-Life balance • Virtual-first office • Paid Time Off (PTO) • Seven company-wide holidays • Nine floating holidays* • Sick leave • Monthly mental health day • Virtual-first support • Choice of PC of MAC laptop • May choose an external monitor, keyboard, mouse, and/or headset • One-time office set-up stipend • Monthly remote work stipend • Monthly mobile stipend • Financial security • Market-based salaries • Performance-based bonus • 403(b) retirement plan • Health & wellness • Choice of two health insurance plans • Vision insurance • Dental insurance • Insurance coverage begins on the date of hire • Dependent Care Flexible Spending Account • Career development • Budgeted annual funds for professional development • Additional perks • Mutual of Omaha Employee Assistance Program • 1Password family account