Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.
Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing
March 15
Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.
Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing
• We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. • We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. • We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. • Our game-changers: Challenge Conventions, Deliver outcomes unimagined, Create experiences that go beyond WOW. • In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. • A leading global solutions company that reimagines everything CX through strategy, talent, and technology. • You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. • Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. • Hence achieving our vision. Experience the power of a game-changing career.
• Bachelor's degree in Computer Science, Information Technology. • Experience in Telecom, Retail, Cable, Banking. • Proven enterprise Northstar, Transformational Work, A large conversions project, migration, etc. • Work that is Enterprise in scale that touched multiple domains (compliance, security, care, billing, the CRM, Frontend, etc.) • Experience with Biz Design (this is used for documentation) • Sequence Diagrams • 10+ years of experience as an architect • Proven experience with Northstar initiatives and a strong understanding of their impact on enterprise architecture. • Strong understanding of enterprise architecture frameworks • Excellent problem-solving skills • Excellent communication skills.
• medical, dental, and vision insurance • comprehensive employee assistance program • 401(k) retirement plan • paid time off and holidays
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