Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing
4 days ago
🇺🇸 United States – Remote
🏈 Ohio – Remote
💵 $92k - $112k / year
⏰ Full Time
🟠 Senior
🔬 Research Analyst
🦅 H1B Visa Sponsor
Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing
• This role supports the Sales and Marketing organizations by performing research and analyses of existing and potential markets for Concentrix products and services • You will report to the Associate Director of Industry Analyst Relations and partner with our AR agency • This role will support an analyst relations program that enhances our visibility and reputation in the industry • You will work with internal teams to ensure analysts have accurate and up-to-date information about our products, services, and market strategy • You will build and nurture long-lasting relationships with core influential industry analysts to position Concentrix as a tech and services leader • You will have high visibility with leaders across product, marketing, sales, and other teams • Build relationships with Everest, Gartner, Forrester, IDC, and other analysts through strategic advisory sessions, monthly inquiries, and RFI briefings • Build trust, and work with all relevant internal and external partners, including an AR agency • Collaborate with company partners to execute a comprehensive analyst relations strategy that aligns with our goals • Lead overall AR strategy in partnership with the Head of AR, product management and product marketing • Support detailed RFI responses including managing financials and non-disclosure policies • Manage analyst engagement and requests, coordinating briefings and inquiries, as well as planned research and evaluations • Identify opportunities for engagement and amplification of the Concentrix story outside of the core group of analysts • Manage Vendor Evaluative Reports like Gartner MQs, Everest PEAKs, Forrester Waves, IDC MarketScapes • Support requests for analyst research and insight • Partner with GTM team members to bring Concentrix’s analyst recognition to market and support marketing/sales activities • Stay updated on industry trends, competitive landscapes, and analyst research to provide insights to our teams
• 5 or more years of experience in a high-tech analyst relations role • Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or related discipline • Experience working in a small team environment, ideally in a matrix organization • Experience relaying the value of Analyst Relations internally, and cultivate new spokespeople within Concentrix • Experience providing valuable sales enablement contributions • Must have the ability to juggle multiple, high-detail, deadline-sensitive projects • Experience with the suite of Microsoft Office products including deep expertise in Excel and Powerpoint • Experience hosting strong analyst interactions virtually and in person • Experience partnering with executive leadership on high-priority projects • Experience adapting to hyper-growth and shifting responsibilities • Experience participating in Gartner Magic Quadrant, Forrester Wave, Everest PEAK and IDC MarketScape reports • Experience working with or for an Analyst Relations agency • Existing relationships with AI, Data & Analytics and IT Services analysts • Experience with high-growth cloud, data analytics, or AI technologies
• medical, dental, and vision insurance • comprehensive employee assistance program • 401(k) retirement plan • paid time off and holidays • paid learning days
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