Partner Support Representative, German Speaking

October 14

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Logo of Concentrix

Concentrix

Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing

10,000+

💰 Venture Round on 1995-01

Description

• Provide Basic SEO optimization recommendations KW gap analysis & partner onsite search recommendations • Content auditing • 1st pass review of Online audit results. Quality checks & feedback to audit agency as required • Highlighting key gaps on partner site and sharing partner level optimization report • Content best practice sharing & training to partners • Syndication partner onboarding process • Bug identification/ ‘content gap’/delivery delay /feedback to internal teams • Monitor use of etail toolkit execution & drive timely NPI execution • 1st line support for content queries • Local language translation checks on content and KW • Track improvements and optimizations – provide ROI estimations • Ratings & Reviews - map current landscape, best practice sharing • Partner KPI dashboard review • KPI, Performance analysis and optimization recommendations • Follow up on KPI reporting from partners regarding digital marketing execution • Track overall digital business plan execution as requested

Requirements

• Are proficient or bilingual in German and advanced in English • Have good knowledge in IT and preferably storage environments • A university degree in marketing, ecommerce, business administration preferred but other degrees will be considered • Min. One year of related Online sales and/or digital content management experience • Excellent negotiation, management, and strong communication skills (verbal & written) including excellent presentation skills • Good computing literacy (Windows, Office, etc.) (Required) • Drive to Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritization

Benefits

• Full time 39 hours /week contract: Indefinite • Salary 21500 euros gross/year + up to 3500 euros gross/year in bonus • Great office location in Barcelona • Friends hunting (referral) bonus • Full paid training about the company and the project you will be working on • Career development program and specialized courses

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