Customer Support Specialist

22 hours ago

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Lodgify

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Get a beautiful mobile-friendly website that generates bookings • manage all your listings & calendars from one place • and accept credit card payments for your bookings

51 - 200

💰 $30M Series B on 2022-11

Description

• Lodgify is a fast-growing company leading the vacation rental industry with our innovative software. • Empower property owners and managers to manage and market their rental businesses online. • Looking for a Customer Support Specialist to join the team fully remote. • Advising customers on using Lodgify to set up their accommodation website and grow their business. • Responding quickly to customer support requests, troubleshooting, and guiding them.

Requirements

• At least 2 years of experience in technical customer support or a similar role • Outstanding verbal and written communication skills in English & Italian (desirable) • Easily connect with people and understand their issues. • Passion for creating the best customer experience ever. • Organized and able to handle multiple inquiries. • Positive attitude and sense of responsibility. • Familiar with cloud-based applications and internet expert. • Love taking ownership of side projects.

Benefits

• The freedom to work from home. • Salary in EUR/USD! • Expense Coverage for Computers & Gadgets. • Great culture & working environment with an international team of over 60 different nationalities. • Travel to our yearly team-building events at company's expense. • Boost your earning potential with our referral program that offers paid compensation. • Dive into a career adventure with endless opportunities for growth and development. • Join us for virtual team activities.