Conduent
Conduent is a technology-led solutions provider that streamlines business operations for both public sector and private businesses. They specialize in enhancing customer experiences through automation and analytics, optimizing finance operations, and offering comprehensive HR solutions. With a focus on improving operational efficiencies, Conduent delivers a variety of services including customer contact solutions, healthcare business solutions, and solutions for transportation agencies, effectively addressing the end-to-end needs of their clients.
Business Process Solutions • Healthcare • Payments and Eligibility • Transportation • Customer Experience Management
Business Operations Analyst
5 days ago
Conduent
Conduent is a technology-led solutions provider that streamlines business operations for both public sector and private businesses. They specialize in enhancing customer experiences through automation and analytics, optimizing finance operations, and offering comprehensive HR solutions. With a focus on improving operational efficiencies, Conduent delivers a variety of services including customer contact solutions, healthcare business solutions, and solutions for transportation agencies, effectively addressing the end-to-end needs of their clients.
Business Process Solutions • Healthcare • Payments and Eligibility • Transportation • Customer Experience Management
📋 Description
• Facilitates working sessions to meet operational and customer goals. • Acts as the customer liaison to ensure work processes are efficient and effective. • Identifies and organizes data to produce meaningful views of operational performance. • Develops detailed operational dashboards ensuring requirements meet objectives for recommendations. • Compiles cost assessment data for projects, and the integration of various project suppliers and vendors. • Examines and recommends changes or improvements to policies, quality, and problem resolution. • Develops well-rounded knowledge of the organization, operating processes, and governing regulations. • Performs other duties as assigned. • Complies with all policies and standards
🎯 Requirements
• Requires knowledge and experience in specific field. • Will acquire higher-level knowledge and skills. • Develops an understanding of the company, processes, and customers. • Uses existing procedures to solve standard problems. • Receives moderate guidance and direction from others.
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