Customer Success Support
3 days ago
Description
• Execute the client’s project promotion plan as assigned. • Implement outreach strategies to promote programs, competitions, and initiatives and grow the client’s community. • Coordinate and execute outreach campaigns, including email campaigns, social media efforts, and blog content. • Outreach profiles include Start-ups, Small businesses, Entrepreneurs, Post-Secondary institutions, students, and the general public. It will require the ability to identify potential existing communities and reach out to them. • Work closely with marketing, communications, and program teams to align outreach activities with broader organizational goals. • Provide feedback to internal teams on metrics and opportunities for improvement. • Track, report, and achieve marketing KPIs for campaigns. • Openness to other tasks that the management might assign.
Requirements
• Excellent writing skills with 1-2 years of experience in client communications in the social media/content creation space • Strong understanding & proficiency with social media channels • Proven experience in LinkedIn mining and outreach for appointment-setting. • Background in administrative support as required. • Proficiency in using Google Suite platform • Nice to Have: • Background in using Slack • Background in using YAMM • Background in using Bitly or other link-tracking service
Benefits
• Work from home • Medical, Dental Coverage and Life insurance from day 1 of employment • Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion) • Competitive salary package and annual appraisal • Financial Assistance Program • Mandatory Government Benefits and 13th Month Pay • Complimentary Sleeping Quarters, Coffee at no cost • Complimentary Office Fitness and Wellness Facilities at no cost • Regular Company Events, Work Life Balance, and Career growth opportunities • Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA
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