4 days ago
11 - 50
As an apprentice Simulation Engineer, you'll support customers with Duality's simulation platform, Falcon. Gain hands-on experience in robotics and simulation technology while collaborating with a dynamic team.
πΊπΈ United States β Remote
π° $12M Series A on 2021-12
π¨βπ Internship
βͺοΈ Entry-level
π Customer Success
November 14
11 - 50
Assist in client success and cybersecurity for BlackCloak's executive protection.
πΊπΈ United States β Remote
π΅ $16 - $18 / hour
π° $11M Series A on 2021-07
π¨βπ Internship
βͺοΈ Entry-level
π Customer Success
π«π¨βπ No degree required
November 8
11 - 50
CS/Account Management Intern for Japanese market at Portcast's logistics platform.
October 20
201 - 500
Customer Success Manager for BetterCloud, provider of SaaSOps solutions.
October 19
11 - 50
Assist customer success at a cognitive automation SaaS company.
π©πͺ Germany β Remote
π° Seed Round on 2022-03
π¨βπ Internship
βͺοΈ Entry-level
π Customer Success
October 19
11 - 50
Lead customer success initiatives for Carbmee's carbon management solutions.
March 20
5001 - 10000
March 15
51 - 200
πΉπ· Turkey β Remote
π° $2.4M Series A on 2020-02
β° Full Time
βͺοΈ Entry-level
π Customer Success
π«π¨βπ No degree required
cybersecurity β’ privacy β’ high net worth
11 - 50
π° $11M Series A on 2021-07
robotics β’ robotics simulation β’ graphics
11 - 50
π° $12M Series A on 2021-12
online survey software β’ market research β’ consumer feedback
5001 - 10000
π° $180M Series C on 2017-04
The average salary for remote customer success managers is $103,455 per year. This is based on data from 2,764 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer success manager salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
βͺοΈ Entry-level Customer Success (0 yrs) | 2 | $72,750 |
π’ Junior Customer Success (1-2 yrs) | 227 | $74,284 |
π‘ Mid-level Customer Success (2-4 yrs) | 1007 | $94,286 |
π Senior Customer Success (5-9 yrs) | 1298 | $105,836 |
π΄ Lead Customer Success (10+ yrs) | 230 | $159,228 |
Strong communication, problem-solving, and interpersonal skills are essential. You should also have basic technical proficiency, empathy, and familiarity with customer relationship management (CRM) tools.
A bachelor's degree in business, marketing, or a related field is often preferred, but not always required. Relevant internships or experience in customer service can also be valuable.
Responsibilities include onboarding new customers, providing ongoing support, addressing customer inquiries, collecting feedback, and assisting with upselling opportunities. You'll also track customer metrics and help improve their overall experience.
Benefits include gaining experience in customer relations, flexible work arrangements, opportunities for career growth, and the ability to work in a collaborative virtual environment with diverse teams.