18 hours ago
201 - 500
Customer Retention Intern for a health and wellness industry leader.
August 12
501 - 1000
Assist in creating and maintaining educational content for Quantum Metric University.
August 2
11 - 50
Guide students and families through the college admissions process using expert support.
March 20
5001 - 10000
🇺🇸 United States – Remote
💰 $180M Series C on 2017-04
👨🎓 Internship
⚪️ Entry-level
🏆 Customer Success
🗽 H1B Visa Sponsor
March 15
51 - 200
online survey software • market research • consumer feedback
5001 - 10000
💰 $180M Series C on 2017-04
Continuous Product Design • Product Analytics • Session Replay
501 - 1000
💰 $200M Series B on 2021-01
The average salary for remote customer success managers is $102,269 per year. This is based on data from 3,674 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer success salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
⚪️ Entry-level Customer Success (0 yrs) | 4 | $86,625 |
🟢 Junior Customer Success (1-2 yrs) | 287 | $73,642 |
🟡 Mid-level Customer Success (2-4 yrs) | 1350 | $93,492 |
🟠 Senior Customer Success (5-9 yrs) | 1794 | $104,711 |
🔴 Lead Customer Success (10+ yrs) | 239 | $168,145 |
Strong communication, problem-solving, and interpersonal skills are essential. You should also have basic technical proficiency, empathy, and familiarity with customer relationship management (CRM) tools.
A bachelor's degree in business, marketing, or a related field is often preferred, but not always required. Relevant internships or experience in customer service can also be valuable.
Responsibilities include onboarding new customers, providing ongoing support, addressing customer inquiries, collecting feedback, and assisting with upselling opportunities. You'll also track customer metrics and help improve their overall experience.
Benefits include gaining experience in customer relations, flexible work arrangements, opportunities for career growth, and the ability to work in a collaborative virtual environment with diverse teams.