Project Administrator - Customer Service

March 18

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ConnectOS

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ConnectOS is a leading provider of offshore talent for organisations in Australia, New Zealand, the US, Canada and the UK. For over a decade, we’ve been supporting our global clients with premium resourcing and productivity solutions.ConnectOS is one of the fastest-growing offshoring companies in the world. Founded by our Australian CEO, we help companies across a range of industries activate their capability strategies and optimise their business operations with smarter ways to solve resourcing challenges. Our vibrant, modern work environments achieve high levels of employee engagement: happy, healthy, committed people who love what they do. ConnectOS Team HQ is located at Mega Tower, EDSA in the heart of Manila, Philippines. Our Client Support HQ is based in Melbourne, Australia.

1001 - 5000 employees

📋 Description

• Your daily responsibilities as a Project Administrator, is to set-up customer accounts and establish relative financials • Process sales-orders, manage customer and vendor stock ETA’s, organise logistics, as well as invoicing and project reconciliations • Point of contact for internal and external stakeholders • Processing external customer orders with accuracy and time efficiency • Maintain and manage customer ETA’s and order dispatches with a high level of detail, proactivity and ownership • Attention to detail and accuracy with customer invoicing and project reconciliations • Manage logistics for incoming and outgoing customer orders • Liaise with inter-company departments (and stores) to produce successful outcomes • Be effective with communication, be responsive, follow up and hold accountability

🎯 Requirements

• Experience as Project Administration • Strong administration skills • Excellent communication and presentation skills • Professional experience in processing pre-sales orders, invoicing and logistics • Strong organisational, time management & prioritisation skills • Strong rapport and relationship building skills with both internal departments and external customers and vendors

🏖️ Benefits

• WFH • Medical, Dental Coverage and Life insurance from day 1 of employment • Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion) • Competitive salary package and annual appraisal • Financial Assistance Program • Mandatory Government Benefits and 13th Month Pay • Regular Company Events, Work Life Balance, and Career growth opportunities