ControlUp
ControlUp is a global technology company specializing in digital employee experience (DEX) platforms. It provides IT teams with real-time visibility, actionable insights, and automated remediation tools to enhance the digital workplace. ControlUp's solutions cover end-to-end visibility, monitoring for VDI & DaaS, patch management, and risk mitigation across various desktop environments and applications, aiming to optimize IT operations and improve user experience.
Microsoft • Citrix • AWS • Azure • VDI
Enterprise Customer Success Manager
February 14
ControlUp
ControlUp is a global technology company specializing in digital employee experience (DEX) platforms. It provides IT teams with real-time visibility, actionable insights, and automated remediation tools to enhance the digital workplace. ControlUp's solutions cover end-to-end visibility, monitoring for VDI & DaaS, patch management, and risk mitigation across various desktop environments and applications, aiming to optimize IT operations and improve user experience.
Microsoft • Citrix • AWS • Azure • VDI
📋 Description
• ControlUp is a Digital Experience Monitoring and Optimization platform for IT admins. • Manage the post-sale relationship for top-tier accounts including Fortune 50 companies. • Be the primary contact for customer success and ROI improvement with ControlUp's products. • Guide senior IT professionals through customer lifecycle methodology. • Act as project manager to ensure successful technical implementations, pulling in necessary resources.
🎯 Requirements
• Experience in an EUC or similar software company • Startup / SaaS experience • Critical thinker, generally curious, problem solver • Proven experience in building customer relationships with multiple stakeholders in Fortune 50 companies • Positive attitude and very customer-centric; always willing to put the customers' needs first • Working knowledge of VDI – Citrix \ VMware virtualization solutions. • Strong written and verbal communication skills; ability to clearly explain complex issues to both individual contributors and executives • Some travel required • STRONG PREFERENCE to candidates in the Mountain West OR Midwest US
🏖️ Benefits
• Continuous learning and development opportunities • An agile, innovative, flexible, and fun work environment • Premium benefits - including medical, dental, vacation/holidays, company-matched 401(k) plan, etc.
Apply NowSimilar Jobs
February 13
As a Customer Success Manager at Turn, manage relationships and advocate for partners using our screening technology.
February 13
As a Client Success Supervisor at a digital marketing agency, ensure client satisfaction and drive revenue growth.
February 13
Lead client experience initiatives to enhance engagement and efficiency at OneDigital, a HR consulting firm.
🇺🇸 United States – Remote
💵 $110k - $130k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
February 12
As Customer Success Manager at Vanta, guide mid-market customers in security and compliance.
🇺🇸 United States – Remote
💵 $134k - $158k / year
💰 $40M Series B on 2022-10
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
February 12
Oversee client relationships while driving growth for an eCommerce engineering team. Ensure timely delivery and realize efficiency through automation.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.