Client Success Supervisor

Yesterday

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RYNO Strategic Solutions, LLC

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Website Desgin & Development • Search Engine Optimization (SEO) • Pay Per Click Ad Management (PPC) • iPad/iPhone App Design & Development • Social Media Marketing

51 - 200 employees

Founded 2008

☁️ SaaS

Description

• RYNO Strategic Solutions is an innovative, full-service Internet marketing company • Responsible for driving revenue growth and ensuring client satisfaction through strategic account management • Directly manage a group of Client Success Coordinators • Guide them in developing and executing strategies that generate leads, increase revenue, and optimize marketing ROI • Involves direct client interaction, coaching and development of direct reports • Oversight of strategic partnerships and a focus on improving departmental processes

Requirements

• 4-year college degree (high GPAs, business degrees and top-tier schools preferred) • 4+ years similar work experience • 4+ years in Account Management, Sales, or a related position • Proficiency in Microsoft Office applications (Word, PowerPoint, Excel) • Ability to listen well, understand client needs and priorities, and translate them clearly internally • Cares about the personal growth & success of others Knowledge of how businesses operate and the day-to-day issues small business owners face • Aptitude for managing numerous situations simultaneously and prioritizing effectively • Willing and able to have difficult conversations when needed • Strong work ethic and a “do whatever it takes to get the job done” attitude • Proven ability to build strong relationships with direct reports • Excellent written and verbal communication skills • Exemplary organization, time management, and follow-through skills • Make intentional decisions quickly while using critical thinking • Team player with the highest level of integrity

Benefits

• Remote environment with great coworkers across the country AND an awesome office for those local in Phoenix • Performance-based bonuses • Vacation and sick paid time off • 10 paid holidays • Monthly phone and data stipend • Medical, Dental, Vision, and Life Insurance • Annual continued education and tuition reimbursement stipend • Comprehensive Employee Assistance Program • 401(k) matching • Leadership and advancement opportunities • Awesome team merch!