Implementation Consultant

3 days ago

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Simpro Software

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Simpro Software is a company that provides a complete project management solution for the service and maintenance industry. Their software helps businesses streamline operations, manage projects, and improve workflows, enabling better communication and collaboration among teams. With features like scheduling, quoting, and invoicing, Simpro Software empowers organizations to enhance productivity and drive growth.

Software • Job Management • Scheduling • Job Costing • Estimating

501 - 1000 employees

Founded 2002

🏢 Enterprise

⚡ Productivity

💰 Private Equity Round on 2021-11

📋 Description

• The Software Implementation Consultant is responsible for the successful implementation and training of AroFlo suite of products to new and existing clients through consistent and effective training methods. • Consult with clients to understand their business needs and priorities • Document and map existing customer workflows to future product aligned workflows • Provide guidance as a subject matter expert on the best practice adoption of Simpro Group’s solutions • Coach customers on change management principles and how to best adopt solutions in their business • Facilitate training and consultation sessions using a combination of online or face-to-face (travel required) formats • Ensure customers ‘Go Live’ and successfully adopt our products - this may include additional post-implementation training • Works on diverse problems where analysis of information requires evaluation of a range of factors • Adapts style to different audiences and often advises others on difficult matters • Maintain proficient knowledge of the Group’s products • Leverages substantial business acumen and industry insights to provide a high level of customer service and consult effectively with customers

🎯 Requirements

• Excellent training delivery skills, with an ability to tailor methods to suit different needs. • Experience in implementing software systems. • Understanding of business processes and workflows. • A professional and consultative approach. • The ability to prioritise, meet deadlines and deliver rapid outcomes. • Confidence to adapt and learn new programs, and systems. • Knowledge of accounting packages such as Sage, Xero, QuickBooks. • Knowledge of or experience in the trades.

🏖️ Benefits

• Leave to foster personal connections, health & overall well-being • Employee Assistance Program • Generous Parental Leave Program • Paid Volunteer Leave Days • Public Holiday Exchange Scheme • Delicious, free, chef-prepared lunch daily on site • Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time! • Talent Referral Program – get rewarded for referring a friend to join our team! • Casual dress and relaxed office environment • Fun team camaraderie and events • Opportunities for career progression and development • Diverse training & internal networking opportunities across all of our product lines • A range of other fantastic benefits!